Live Rates

  • Resolved torndownunits

    (@torndownunits)


    7 years, 7 months ago

    The description for this plugin says it supports live rates, but when you visit the Woo documentation, it says that support is discontinued. It says it will work on the sites where it’s already configured, but live rates completely stopped working on my site with the last Woo update. So what is the status of this feature? If we want live rates should we be looking at another solution?

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Contributor Jeff Stieler

    (@jeffstieler)

    7 years, 7 months ago

    Hello @torndownunits,

    We’re working to update the plugin description on the repository. If you were already using WooCommerce Services for live shipping rates it should keep working – if that has changed, please create a ticket so we can resolve the issue for you.

    So what is the status of this feature? If we want live rates should we be looking at another solution?

    The feature is disabled for new stores. If you’d like live shipping rates for any new (to WooCommerce Services) stores, please see our Shipping Extensions.

    Plugin Contributor Jeff Stieler

    (@jeffstieler)

    7 years, 7 months ago

    I forgot to mention – please reference this forum thread should you need to create a ticket. Thanks!

    wisconsinwebsites

    (@wisconsinwebsites)

    7 years, 7 months ago

    Does this apply to shipping and tax rates? I am dead in the water trying to get woocommerce services automated taxes and shipping. I don’t know where else to go.

    Plugin Support dougaitken

    (@dougaitken)

    Automattic Happiness Engineer

    7 years, 6 months ago

    Hey @wisconsinwebsites

    Have you reached out to WooCommerce.com support about this?

    Please do if you’re still having troubles with your WooCommerce Services setup.

    I’m going to mark this as resolved – if you have any further questions, you can start a new thread.

    Thanks,

Viewing 4 replies - 1 through 4 (of 4 total)

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