• Resolved developeresfera

    (@developeresfera)


    Hi team,

    I have conflict with your widget elementkits header, when i deactivate. It is working and shown in elemntor pro post widget. Could you please check why this happens.

    Thank You

    The page I need help with: [log in to see the link]

Viewing 15 replies - 1 through 15 (of 18 total)
  • Thread Starter developeresfera

    (@developeresfera)

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @developeresfera,

    Thanks for reaching out to us & extremely sorry for the inconvenience.

    I’ve inspected the reference page URL you shared and noticed that you’re using the ElementsKit Nav Menu widget. The posts are still being displayed on the page, which suggests the widget itself isn’t causing any major issue. For better clarity, I’ve recorded a video explaining what I observed — please check it out here: https://d.pr/v/nCtLZm.

    To help us understand your situation more accurately, please share a short video showing what you’re trying to achieve and the issue you’re experiencing. This will allow us to assist you more effectively. Meanwhile, I’ve tested it in my development environment and confirmed that Elementor loading, pagination, and all other features are working as expected. Don’t worry, everything should work fine on your site too. We just need a clear explanation to move forward. Your patience and cooperation are truly appreciated!

    Looking forward to your response and we are always here to assist you.

    Best Regards,
    Reju

    Thread Starter developeresfera

    (@developeresfera)

    Hi There,

    Thanks for the response but you didn’t scroll to bottom in the posts. When we enable you plugin widget. It removes the load more button. When disable your widget then load more button shown in the posts bottom and it’s working perfectly. Please check the below screen recording.

    https://vimeo.com/1092987034?share=copy

    Let me know if still you are not able to understand it.

    Thank You

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @developeresfera,

    I hope you’re doing well, and thank you for sharing the video. After reviewing it, I was able to identify the issue on your site. However, in our development environment, the Load More pagination is working correctly with the ElementsKit Nav Menu widget — please check this video for clarification: https://d.pr/v/xEYBls.

    Based on the issue you’re experiencing, I recommend performing a conflict test to identify the root cause. Sometimes other plugins or themes can interfere with ShopEngine’s functionality.(please take a backup of your website before doing the below steps).

    • Clear all caches, including plugin, browser, server, and CDN (e.g., Cloudflare). If you’re using a cache/optimization plugin, try disabling it temporarily.
    • Switch to a default theme like Hello Elementor (not a child theme) to check if the issue is theme-related. If the problem persists, deactivate all plugins except ElementsKit and Elementor, then reactivate them one by one to identify conflicts.
    • Additionally, update your permalink settings (Guide) and regenerate CSS & sync the library (Guide).

    Let me know your findings after performing the conflict test. If the issue persists, I noticed that you are using the Pro version of our plugin on your website. As per ww.wp.xz.cn policy, we are unable to discuss Pro-related issues here. Therefore, we kindly request you to create a support ticket through our official website (how to create ticket on wpmet – https://d.pr/v/F1m57p). Looking forward to your response.

    Best Regards,
    Reju

    Thread Starter developeresfera

    (@developeresfera)

    Hi Thanks, But I tried everything. Do you have anu suggestion or if you can check on my website then. It would be more good.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @developeresfera,

    We’re sorry to hear that you’re still facing the issue. As mentioned earlier, you have the Pro version of both the ElementsKit and Elementor plugins activated, which could be contributing to the problem. However, according to ww.wp.xz.cn policy, we’re unable to discuss Pro features or related issues here.

    That’s why we kindly request you to create a support ticket on our website by following the instructions in this video: https://d.pr/v/F1m57p. Once we receive your ticket, our support team will thoroughly inspect the issue and assist you in finding a solution as soon as possible.

    Please follow the instructions for a quicker resolution. Your patience and cooperation are greatly appreciated.

    Looking forward to your response.

    Best Regards,
    Reju

    Thread Starter developeresfera

    (@developeresfera)

    Could you please check on your end. Do you face same issue on your end.

    Thread Starter developeresfera

    (@developeresfera)

    Now, I enable free version of your plugin and remove the pro version. But still it shows me same error.
    https://www.esferasoft.com/blog/?djhdjsd
    Then you have to help me in this.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @developeresfera,

    I have already mentioned that in our development environment, everything is working smoothly. Please check this video for clarification: https://d.pr/v/xEYBls. It seems the issue is occurring specifically on your end. Unfortunately, we have not received any support ticket from you on our forum, which is necessary for a faster investigation of Pro feature issues, as the Archive template is available only in the Elementor Pro version.

    Additionally, please share your system information, here’s a video showing how to do that: https://d.pr/v/0ANKbc. Also, kindly provide a video demonstrating how you set up the archive template, which widget you used, and any customizations made to the post widget. This will help us investigate the issue more thoroughly and take the necessary steps to resolve it. Your patience and cooperation are greatly appreciated.

    Looking forward to your response.

    Regards,
    Reju

    Thread Starter developeresfera

    (@developeresfera)

    == Server Environment ==
    Operating System: Linux
    Software: LiteSpeed
    MySQL version: MariaDB Server v10.11.10-MariaDB-log
    PHP Version: 8.2.27
    PHP Memory Limit: 3072M
    PHP Max Input Vars: 5000
    PHP Max Post Size: 3072M
    GD Installed: Yes
    ZIP Installed: Yes
    Write Permissions: All right
    Elementor Library: Connected

    == WordPress Environment ==
    Version: 6.8.1
    Site URL: https://www.esferasoft.com
    Home URL: https://www.esferasoft.com
    WP Multisite: No
    Max Upload Size: 3 GB
    Memory limit: 40M
    Max Memory limit: 3072M
    Permalink Structure: /blog/%postname%
    Language: en_US
    Timezone: 0
    Admin Email: [email protected]
    Debug Mode: Active

    == Theme ==
    Name: Hello Elementor Child
    Version: 1.0.0
    Author: Esferasoft Solutions
    Child Theme: Yes
    Parent Theme Name: Hello Elementor
    Parent Theme Version: 3.4.3
    Parent Theme Author: Elementor Team

    == User ==
    Role: administrator
    WP Profile lang: en-US
    User Agent: Mozilla/5.0 (X11; Linux x86_64) AppleWebKit/537.36 (KHTML, like Gecko) Chrome/127.0.0.0 Safari/537.36

    == Active Plugins ==
    Advanced Custom Fields
    Version: 6.4.2
    Author: WP Engine

    Connect Form for Elementor and Zoho CRM
        Version: 1.0.5
        Author: Ahsan Ali
    
    Custom Post Type UI
        Version: 1.17.3
        Author: WebDevStudios
    
    Elementor
        Version: 3.29.2
        Author: Elementor.com
    
    Elementor Location Form Data with Meta
        Version: 1.0
        Author: Your Name
    
    Elementor Pro
        Version: 3.29.2
        Author: Elementor.com
    
    ElementsKit Lite
        Version: 3.5.2
        Author: Wpmet
    
    NitroPack
        Version: 1.18.1
        Author: NitroPack Inc.
    
    SSL Insecure Content Fixer
        Version: 2.7.2
        Author: WebAware
    
    SVG Support
        Version: 2.5.14
        Author: 
    
    Unlimited Elements for Elementor
        Version: 1.5.145
        Author: Unlimited Elements
    
    WP Mail SMTP Pro
        Version: 4.5.0
        Author: WP Mail SMTP
    
    WP Sitemap Page
        Version: 1.9.5
        Author: Tony Archambeau
    
    Yoast SEO
        Version: 25.2
        Author: Team Yoast
    
    Yoast SEO Premium
        Version: 25.2
        Author: Team Yoast

    == Must-Use Plugins ==
    Force Strong Passwords – WPE Edition
    Version: 1.8.0
    Author: Jason Cosper

    Hostinger Preview Domain
        Version: 1.3.4
        Author: Hostinger
    
    Hostinger Smart Auto Updates
        Version: 1.0.7
        Author: Hostinger
    
    WP Engine Cache Plugin
        Version: 1.3.3
        Author: WP Engine

    == Elements Usage ==

    archive : 2
        archive-posts : 1
        container : 4
        divider : 1
        elementskit-category-list : 1
        heading : 1
        loop-grid : 1
    container : 25
        button : 7
        container : 285
        elementskit-blog-posts : 2
        elementskit-icon-box : 34
        elementskit-simple-tab : 1
        elementskit-tab : 2
        elementskit-testimonial : 1
        form : 2
        heading : 67
        html : 11
        icon-box : 1
        image : 83
        image-box : 103
        image-carousel : 1
        nested-accordion : 1
        nested-tabs : 1
        rating : 2
        text-editor : 45
    footer : 1
        button : 1
        container : 26
        heading : 8
        icon-list : 3
        image : 5
        nav-menu : 5
        social-icons : 1
        text-editor : 3
    header : 1
        button : 1
        container : 4
        ekit-nav-menu : 2
        html : 1
        image : 1
    page : 7
        button : 58
        container : 502
        divider : 1
        elementskit-blog-posts : 4
        elementskit-category-list : 1
        elementskit-simple-tab : 3
        elementskit-tab : 2
        flip-box : 3
        form : 5
        heading : 122
        html : 19
        icon-box : 18
        icon-list : 6
        image : 105
        image-box : 64
        image-carousel : 2
        loop-grid : 3
        nested-accordion : 10
        nested-carousel : 1
        posts : 1
        rating : 1
        slides : 1
        template : 13
        text-editor : 147
        video : 2
    popup : 1
        container : 3
        form : 1
        heading : 2
        icon-list : 1
        image : 1
        text-editor : 1
    section : 1
        container : 4
        heading : 2
        icon-box : 8
        image : 1
    wp-post : 9
        button : 23
        container : 372
        elementskit-accordion : 3
        elementskit-heading : 24
        elementskit-icon-box : 71
        heading : 48
        icon-box : 29
        icon-list : 12
        image : 32
        image-box : 85
        loop-grid : 20
        text-editor : 60
        theme-post-title : 1
    wp-page : 179
        button : 571
        container : 6158
        counter : 18
        divider : 7
        elementskit-accordion : 2
        elementskit-advance-accordion : 8
        elementskit-blog-posts : 62
        elementskit-category-list : 3
        elementskit-dual-button : 11
        elementskit-heading : 30
        elementskit-icon-box : 763
        elementskit-image-box : 30
        elementskit-image-hover-effect : 16
        elementskit-progressbar : 4
        elementskit-simple-tab : 10
        elementskit-stylish-list : 4
        elementskit-tab : 27
        elementskit-testimonial : 5
        elementskit-timeline : 2
        flip-box : 9
        form : 55
        gallery : 1
        heading : 1347
        html : 64
        icon : 16
        icon-box : 192
        icon-list : 154
        image : 1541
        image-box : 345
        image-carousel : 8
        loop-carousel : 1
        loop-grid : 6
        menu-anchor : 2
        nested-accordion : 34
        nested-carousel : 11
        nested-tabs : 1
        posts : 10
        rating : 3
        search : 1
        slides : 3
        template : 74
        text-editor : 1029
        ucaddon_cover_flow_carousel : 4
        video : 20
    single-post : 2
        author-box : 2
        container : 28
        elementskit-social-share : 2
        form : 2
        heading : 4
        post-info : 4
        posts : 2
        shortcode : 2
        table-of-contents : 2
        text-editor : 2
        theme-post-content : 2
        theme-post-featured-image : 2
        theme-post-title : 2
    loop-item : 7
        button : 1
        container : 13
        image : 2
        post-info : 9
        theme-post-excerpt : 5
        theme-post-featured-image : 3
        theme-post-title : 5

    == Settings ==

    cpt_support: post, page, elementskit_content, elementskit_template, elementskit_widget, location
    allow_tracking: yes
    unfiltered_files_upload: 1
    font_display: swap
    disabled_elements: elementskit-back-to-top

    == Features ==
    Custom Fonts: 0
    Custom Icons: 0

    == Integrations ==

    recaptcha_v3: Active

    == Elementor Experiments ==
    Inline Font Icons: Inactive
    Additional Custom Breakpoints: Inactive
    Container: Active
    Optimized Markup: Active
    Load Google Fonts locally: Inactive
    Default to New Theme Builder: Active
    Header & Footer: Inactive
    Nested Elements: Active
    Editor Top Bar: Inactive
    Element Caching: Active
    Elementor Home Screen: Active by default
    Elementor Editor Events: Inactive by default
    Atomic Widgets: Inactive by default
    Editor V4: Inactive by default
    Global Classes: Inactive by default
    Variables: Inactive by default
    Launchpad Checklist: Active by default
    Cloud Templates: Active
    Editor v4 (Opt In Page): Active by default
    Menu: Active

    == Log ==

    JS: showing 20 of 37JS: 2025-06-13 06:33:05 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c681widgetekit_sticky’
    JS: 2025-06-13 06:33:06 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c687widgetekit_sticky’
    JS: 2025-06-13 06:33:06 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c690widgetekit_sticky’
    JS: 2025-06-13 06:33:06 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c696widgetekit_sticky’
    JS: 2025-06-13 06:33:06 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c699widgetekit_sticky’
    JS: 2025-06-13 06:33:30 [error X 2][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c49widgetekit_sticky’
    JS: 2025-06-13 06:33:33 [error X 3][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c83widgetekit_sticky’
    JS: 2025-06-13 06:33:34 [error X 3][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c112widgetekit_sticky’
    JS: 2025-06-13 06:33:35 [error X 2][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c130widgetekit_sticky’
    JS: 2025-06-13 06:33:36 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c144widgetekit_sticky’
    JS: 2025-06-13 06:33:37 [error X 2][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c222widgetekit_sticky’
    JS: 2025-06-13 06:33:37 [error X 2][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c259widgetekit_sticky’
    JS: 2025-06-13 06:58:07 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c334widgetekit_sticky’
    JS: 2025-06-13 06:58:09 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c414widgetekit_sticky’
    JS: 2025-06-13 06:58:11 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c496widgetekit_sticky’
    JS: 2025-06-13 06:58:12 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c505widgetekit_sticky’
    JS: 2025-06-13 06:58:14 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c514widgetekit_sticky’
    JS: 2025-06-13 06:58:19 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c541widgetekit_sticky’
    JS: 2025-06-13 06:58:21 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c831widgetekit_sticky’
    JS: 2025-06-13 06:58:23 [error X 1][https://www.esferasoft.com/wp-includes/js/jquery/jquery.min.js?ver=3.7.1:2:37833] Cannot create property ‘guid’ on string ‘c899widgetekit_sticky’

    PHP: showing 5 of 5PHP: 2025-06-13 06:37:15 [notice X 12][/home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php::230] hexdec(): Passing null to parameter #1 ($hex_string) of type string is deprecated [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> rest_error_handler() 1: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(230): class type hexdec() 2: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(244): Elementor\Controls_Stack -> get_id_int() 3: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/modules/mega-menu/widgets/mega-menu.php(2029): Elementor\Controls_Stack -> get_widget_number() 4: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/modules/mega-menu/widgets/mega-menu.php(2406): ElementorPro\Modules\MegaMenu\Widgets\Mega_Menu -> render_menu_wrapper_attributes()

    ‘,
    )]
    PHP: 2025-06-13 06:37:15 [notice X 12][/home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php::230] hexdec(): Passing null to parameter #1 ($hex_string) of type string is deprecated [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> rest_error_handler() 1: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(230): class type hexdec() 2: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/base/controls-stack.php(244): Elementor\Controls_Stack -> get_id_int() 3: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/modules/mega-menu/widgets/mega-menu.php(2030): Elementor\Controls_Stack -> get_widget_number() 4: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/modules/mega-menu/widgets/mega-menu.php(2406): ElementorPro\Modules\MegaMenu\Widgets\Mega_Menu -> render_menu_wrapper_attributes()

    ‘,
    )]
    PHP: 2025-06-13 06:50:36 [warning X 3][/home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/includes/managers/image.php::113] Trying to access array offset on value of type bool [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]
    PHP: 2025-06-13 07:26:36 [warning X 15][/home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php::150] Undefined array key “condition_type” [array (
    ‘trace’ => ‘ 0: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php(150): Elementor\Core\Logger\Manager -> rest_error_handler() 1: ElementorPro\Core\App\Modules\SiteEditor\Data\Endpoints\Templates -> normalize_template_json_item() 2: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php(120): class type array_map() 3: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/core/app/modules/site-editor/data/endpoints/templates.php(59): ElementorPro\Core\App\Modules\SiteEditor\Data\Endpoints\Templates -> normalize_templates_json() 4: /home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor/data/base/endpoint.php(156): ElementorPro\Core\App\Modules\SiteEditor\Data\Endpoints\Templates -> get_items()

    ‘,
    )]
    PHP: 2025-06-13 08:36:57 [notice X 5][/home/u663627201/domains/esferasoft.com/public_html/wp-content/plugins/elementor-pro/modules/screenshots/module.php::33] Function utf8_decode() is deprecated [array (
    ‘trace’ => ‘ 0: Elementor\Core\Logger\Manager -> shutdown()

    ‘,
    )]

    == Elementor – Compatibility Tag ==

    Connect Form for Elementor and Zoho CRM: Compatibility not specified
    Elementor Location Form Data with Meta: Compatibility not specified
    Elementor Pro: Compatibility not specified
    Unlimited Elements for Elementor: Compatibility not specified

    == Elementor Pro – Compatibility Tag ==

    Thread Starter developeresfera

    (@developeresfera)

    Let me know if need anything ?

    Same problem for me. I’m using JetSmart filter pagination widget. And it is not working when ElementsKit Nav Menu widget is enabled. It is obvious that problem is in ElementsKit side but they do not want to do anything. BTW when it is enabled you don’t see Elementor Pro Products widgets’ pagination too.
    Dear plugin creators. Fix this ASAP.

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @developeresfera,

    I hope you’re doing well, and thank you for sharing all the information and for your cooperation.

    After inspecting your reference post page, I can confirm that the “Load More” pagination button is appearing and functioning correctly with the ElementsKit Nav Menu. Please check this video for clarification: https://d.pr/v/qSV6V1. As I mentioned from the beginning, the “Load More” pagination has always worked correctly on our end when using ElementsKit.

    I’m glad to see that it’s now working fine on your end as well. Please note, in order to fix any issue, we need to be able to reproduce it first. Since this issue was not with the plugin itself but specific to your environment, we couldn’t reproduce it from our side. Without access to the backend, investigating solely from the frontend is quite limited, which is why we requested detailed information from you. Rest assured, we treated the issue as a high priority from the very beginning.

    Now that the issue has been resolved, we would sincerely appreciate it if you could consider updating your rating to 5 stars, as a 1-star review can significantly impact our reputation. Please know that we’re always here to assist you with any issues you may face, and your concerns will always be treated with high priority. Your patience and cooperation truly mean a lot to us!

    Looking forward to your response.

    Regards,
    Reju

    Plugin Support Reedwanul Haque

    (@reedwanul)

    Dear @gedimazs,

    I hope you’re doing well. This issue has already been resolved for the original ticket creator. If you’re facing the same issue, please follow the instructions provided in this ticket.

    If the problem still persists, kindly share your website URL. We’ll inspect it thoroughly and help you find a solution as soon as possible. Your patience and cooperation are greatly appreciated.

    Looking forward to your response.

    Regards,
    Reju

    Sorru but how you resolved the problem? I don’t see here the fix. Please answer asap.

Viewing 15 replies - 1 through 15 (of 18 total)

The topic ‘Load More’ is closed to new replies.