• Resolved shone83

    (@shone83)


    When I click on button nothing happened. I don’t have many plugin and try to deactivate but still button not working. I have the latest version of everything.

    • This topic was modified 6 years, 9 months ago by shone83.

    The page I need help with: [log in to see the link]

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author Rafin

    (@rafinkhan)

    @shone83,

    It might be caching issue. Can you please try doing this following: To regenerate Files & clear cache, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Clear Cache’ button. Check out this screenshot: https://prnt.sc/o0k19w

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools as well. Then, check back.

    Let me know how it goes. Thank you.

    Thread Starter shone83

    (@shone83)

    It works now. Thanks

    Thread Starter shone83

    (@shone83)

    Actually it works when I’m logged in, but not working when I’m not? I try in other browsers and on the phone, not working…

    Plugin Author Rafin

    (@rafinkhan)

    @shone83,

    Well, in that case, are you using any other caching plugins? If so, can you please clear cache from there as well? If you don’t, please try clearing your server cache from your cPanel.

    If you still have issues, please contact us here: wpdeveloper.net/support
    Thank you.

    Thread Starter shone83

    (@shone83)

    Apparently needed to clear cache in my browser too. I’m using WP Fastest Cache but now working along side. I can’t figure out where I can clear server cache in cPanel…?

    Plugin Author Rafin

    (@rafinkhan)

    @shone83,

    Seems like clearing cache did the trick. I have just checked your site and it seems fine now. So, no need to do anything else.

    Thank you.

    Thread Starter shone83

    (@shone83)

    Yes, thank you.

Viewing 7 replies - 1 through 7 (of 7 total)

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