Load more button not loading more products

  • Resolved Surbma

    (@surbma)


    1 year, 1 month ago

    Hi,

    it seems, that the load more button is not working anymore. Clicking on the button doesn’t show more products. The button itself is showing, that it is loading, but after the loading there is no more products added to the list.

    It was working before. Console doesn’t show any problem. I just updated the latest 6.1.5 version.

    Do you have any tips, what can be the problem? Thank you!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support Amin

    (@amin7)

    1 year, 1 month ago

    Hi @surbma

    I hope you are fine.

    I checked on your site, and also could not find any error in console or network, as the issue is site-specific, I mean the issue arises on your site specifically, Can you please check for plugin conflicts by following this:
    ​ You can check for Plugin conflicts by deactivating all the third-party plugins one by one except for Elementor, Essential Addons and Essential Addons Pro ( if use). Simply go to your WordPress Dashboard and navigate to wp-admin -> Plugins and then, deactivate other Plugins.

    Besides, you can switch to a different theme like Hello Elementor. And, check back as well.

    This plugin has a troubleshooting mode, that does not affect normal visitors to your site. Here is the link: https://ww.wp.xz.cn/plugins/health-check/Using this plugin involves the same steps that I have already mentioned above. Also, here is the screencast: https://d.pr/v/JP5Ics

    If the issue still persists, the please reach us here, as we may need further investigation.

    Thanks

    Plugin Support Amin

    (@amin7)

    1 year, 1 month ago

    Hi @surbma

    I hope you are fine.
    We have not heard from you since our last reply, are you still facing the issue?
    Let me know the status.

    Thanks

    Thread Starter Surbma

    (@surbma)

    1 year, 1 month ago

    I have tried the Troubleshooting mode and the button was still not working. What can we do to find a fix for this issue?

    Plugin Support Amin

    (@amin7)

    1 year, 1 month ago

    Hi @surbma

    I hope you are fine.

    In that case, I think our team needs to check your site . Please reach us here with your site link and share the details. Our team will take care of it.

    Thanks

    Thread Starter Surbma

    (@surbma)

    1 year, 1 month ago

    I just submitted the support form. Thank you!

    Plugin Support Amin

    (@amin7)

    1 year, 1 month ago

    Hi @surbma

    Greetings!

    We have received your ticket, we will communicate with you from there. I am resolving the topic here.

    Thanks

Viewing 6 replies - 1 through 6 (of 6 total)

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