• Resolved brandspire

    (@brandspire)


    Hi there

    Since the update, the ‘load more’ ajax is not loading gallery items past the ones shown by default.

    I can load more in admin view, but the moment I go to preview, the button loads and shows nothing.

    Did not have this issue a few days ago.

    Could you please help?

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Support Amit Paul

    (@paulamit)

    Hello @brandspire,

    Greetings. Hope you’re doing good.

    Really sorry for the inconvenience caused. We are already aware of this issue and the good news is we have already FIXED this. We will release a new version as soon as possible. If you simply update the Essential Addons for Elementor after the next release then you will get it fixed.

    However, In the meantime, please download & install this updated version from HERE

    Hope it will fix your issue. Let me know how it goes.

    Thank you. Have a good day!

    Thread Starter brandspire

    (@brandspire)

    Hi Amit

    Thanks for your speedy response! 🙂

    I’ve updated the plugin again (have it set to automatic) and the ajax still doesn’t load.

    When can we expect the new version? Or did I just upload the newest version?

    Plugin Support Amit Paul

    (@paulamit)

    Hello @brandspire,

    It seems strange. Would you kindly make sure that you have downloaded and installed the updated version correctly from my attached link?

    If yes, Can you please try doing the following & try again: To regenerate assets, you can go to wp-admin -> Essential Addons then, switch to the ‘Tools’ tab and hit the ‘Regenerate Assets’ button. Check out this screenshot: https://d.pr/i/iBccDw

    Also, make sure to Regenerate Files from wp-admin -> Elementor -> Tools -> General as well. Check out this screenshot: https://d.pr/i/N6WC1d

    If the issue still persists, please try clearing your browser cache (by pressing shift+ctrl+R) or try another browser too.

    Let me know how it goes. And FYI, we will release our latest version very soon.

    Thank you!

    Plugin Support Amit Paul

    (@paulamit)

    Hello @brandspire,

    Hope you’re doing well.

    Would you kindly give us feedback about the issue that you’ve faced? If you still get the issue, please let us know. Because We didn’t get any feedback from you about whether your issue is solved or not!

    Thank you!

Viewing 4 replies - 1 through 4 (of 4 total)

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