Loading issue with theme Profecient

  • Resolved Dipak Makwana

    (@dipakmeck)


    1 year, 1 month ago

    There are so many issue with theme it’s working in local but once i upload in live server it’s showing 500 internal server error when ever i edit with elementor plugin. had used Proseo demo loading issue showing safe mode and redirect to 500 internal server error.

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    1 year, 1 month ago

    Hello @dipakmeck,

    We apologize for the inconvenience you are experiencing. Error 500 occurs on the server side, and usually, when such an error happens, the server generates an error.log file that contains a more detailed explanation of the error. If you have an error.log file, could you please provide it to us? This would help us better understand the issue. If you are not familiar with this, you can ask your hosting or server team for assistance.

    Usually, your local specifications differ from the server specifications that have been configured. Are there any differences in terms of specifications? For now, you can try increasing your site’s WP Memory Limit to 512MB as recommended by Elementor or to 768MB for better performance.

    https://elementor.com/help/requirements/

    If increasing the WP Memory Limit does not change anything, you can try changing the Switch Editor Loader Method option to Enable. Sometimes, server configuration issues can be resolved by enabling this option.

    Screenshot-2024-10-16-at-13-12-57

    For now, this is all we can provide. We hope this helps.

    Thank You

    Plugin Author Fauzan Jegstudio

    (@fauzanjegstudio)

    1 year ago

    Hello @dipakmeck,

    How are you? It’s been a while since we last heard from you, and we hope you’re doing well.

    We’re curious about the issue you were facing earlier. Have you been able to resolve it?

    We would like to inform you that, since there’s been no further conversation on this topic, we will mark it as resolved.

    If you encounter any other issues while using Jeg Elementor Kit, feel free to create a new topic!

    Thank you, and have a great weekend! 🏖️

Viewing 2 replies - 1 through 2 (of 2 total)

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