Loading when click refund

Dear support team,

This my website http://www.saachi.store/dev/ I’m also getting same issues when clicking

refund it’s loading.

I have enabled WP Debug mode and taken screenshots error Link here https://www.awesomescreenshot.com/image/3778949/0a79468d4cf2327337c15a1779381bba

Please check it and let me as soon as possible.

I installed the free version but When I make an order that I then do the refund, in the comment that asks, it stays loaded and never ends and it does not process the refund

Also, I have this Warning: include(/data/56/3/72/160/3887486/user/4318459/htdocs/wp-content/plugins/yith-advanced-refund-system-for-woocommerce/includes/emails/class.yith-ars-coupon-user-email.php): failed to open stream: No such file or directory in /data/56/3/72/160/3887486/user/4318459/htdocs/wp-content/plugins/yith-advanced-refund-system-for-woocommerce/includes/class.yith-advanced-refund-system.php on line 265

• This reply was modified 7 years, 5 months ago by yalinet.

Hi,
I have the same issue with the 1.0.6 version.
In class.yith-advanced-refund-system.php, line 265, the class try to load includes/emails/class.yith-ars-coupon-user-email.php which doesn’t exist in the plugin.

How could we fix it ? Where can we download the missing class ?

Thank you !

Hi,
there are two error in the free plugin, version 1.0.6:
first class.yith-advanced-refund-system.php, line 265, the file doesn’t exist in the plugin. If you comment line 264 and 265, this fix the issue.

Then when a user want to refund, after having written the reason, there is a js error in ywcars-frontend.min.js. It’s on the “Fix for Safari” code in full js file. If you comment it in min file, it works:
......request_window_close_button.hide();/*var t=form_data.get("ywcars_form_attachment[]");""===t.name&&""===t.type&&form_data.delete("ywcars_form_attachment[]"),*/o.ajax(a)}......