Viewing 9 replies - 1 through 9 (of 9 total)
  • Plugin Support litetim

    (@litetim)

    Please create a report and share the identificator. This can be done from: LSC => Toolbox => Reports => click on “Send to LiteSpeed”

    We can start debugging from there

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    I have tried to send this couple of times, but i’m not sure if they come to you, because it is showing me this error message: WooCommerce has detected that some of your active plugins are incompatible with currently enabled WooCommerce features. Please review the details.

    DoLogin Security This plugin is incompatible with the enabled WooCommerce feature ‘Suorituskykyinen tilausvarasto’, it shouldn’t be activated. Manage WooCommerce features

    Report number: PCHFOUAX

    Report date: 01/25/2024 07:47:08

    Plugin Support litetim

    (@litetim)

    Disable DoLogin Security, is not required for report.
    The number generated is not valid, please resend it. Thank you

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    I just tried this again and I got this message:

    Failed to request via WordPress: cURL error 28: Operation timed out after 15002 milliseconds with 0 bytes received [server] https://api.quic.cloud [service] wp/report

    Plugin Support litetim

    (@litetim)

    Does the server use CPANEL or Plesk?
    It seems there are some IPs blocked on your server and cannot communicate with QC servers.

    Immunify(a plugin on server side) seems to have influence on this

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    CPANEL

    Okay, I’m not using Immunify on my websites.

    I have to ask about this from my server provider.

    Plugin Support litetim

    (@litetim)

    Please ask the server provider if there are some IPs blocked

    Thread Starter tuomonurkkala

    (@tuomonurkkala)

    I got this message from my server provider:

    We have verified that the IP address is not blocked on the server firewall. Additionally, we have temporarily disabled ModSecurity for the domain. Please check the functionality now and let us know if the issue persists.

    And I tried to send the report to you again, but it failed. :/

    I will ask them again about this issue.

    Plugin Support litetim

    (@litetim)

    @tuomonurkkala
    Try adding this code, rut it once and then remove it.
    !class_exists('\LiteSpeed\Cloud') || \LiteSpeed\Cloud::save_summary(['disabled_node' => []]);

Viewing 9 replies - 1 through 9 (of 9 total)

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