Log File Content

  • Resolved jupiter1955

    (@jupiter1955)


    1 year, 2 months ago

    Further to me previous two posts, I have now changed to the new PayPal PPCP API. I am monitoring closely now to be sure everything is OK. However, I have noticed that the content of the Log File has now changed.

    Using the Standard PayPal Checkout, the log file recorded the details of the items and quantity of each item purchased. Using the new PayPal PPCP Checkout the log file no longer records the detail of the order but only the total cost which it not helpful for investigating problems.

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  • Plugin Author mra13 / Team Tips and Tricks HQ

    (@mra13)

    1 year, 2 months ago

    The log file content will vary depending on the payment gateway used. That’s normal because different gateway APIs return data in different formats. We understand that the log file content may not be very clear to everyday users, and we’re happy to help you analyze it.

    To keep things simple, please follow these steps:

    • Perform a test transaction.
    • Check the orders menu in the plugin to see if everything looks correct.
    • If something doesn’t look right, share the log file content with us, and we’ll help you analyze it.
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