Log in problems

  • whatcomsheriff

    (@whatcomsheriff)


    4 years, 9 months ago

    I have inherited this page without the proper documentation to log in.
    What are my options?

    TYIA

    • This topic was modified 4 years, 9 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic

    The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 9 months ago

    This article lists 7 completely different ways to reset your password. Any one of them will work and do the job. Find the one that’s right for you and use that: https://ww.wp.xz.cn/support/article/resetting-your-password/

    Do you have access to the hosting?

    Thread Starter whatcomsheriff

    (@whatcomsheriff)

    4 years, 9 months ago

    Thank you, Steve. As I don’t have access to either the username or password, many of those are not applicable. A few of the options are above my technical skill set.

    Also, the button to reset a password doesn’t work on the log in page. I think I’m stuck.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 9 months ago

    If you can get into the hosting, you can use PHPMYADMIN to look at the users in wp-users and reset the password of (one of?) the current admin users. If you don’t know how to get into phpmyadmin, please contact your host, as it’s part of most hosting setups.

    Thread Starter whatcomsheriff

    (@whatcomsheriff)

    4 years, 9 months ago

    Thanks again, Steve!

Viewing 4 replies - 1 through 4 (of 4 total)

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