Log server errors

  • Resolved dtaler

    (@dtaler)


    5 years, 7 months ago

    Hi,
    I have lots of log entries errors such as this one:
    [Mon Nov 16 19:13:05.743191 2020] [:error] [pid 27529:tid 139622558373632] [client 2.7.115.73:0] FastCGI: server “/home/clients/c8023436a6d7c02f00dc42f4ba57873e/.config/apache/www.XXXXXXXXXXX.ch/.fpm/php5.external” stderr: FROM wp_wfblocks7 WHERE type IN (1, 8, 9, 2, 5, 6) AND (expiration = 0 OR expiration > UNIX_TIMESTAMP()) ORDER BY typeSort ASC, id DESC faite par wfWAFIPBlocksController::synchronizeConfigSettings, wfBlock::ipBlocks, wfBlock::allBlocksPHP message: Erreur de la base de donn\xc3\xa9es WordPress Commands out of sync; you can’t run this command now pour la requ\xc3\xaate SELECT *, CASE , referer: https://www.XXXXXXXXX.ch/wp-admin/admin.php?page=gf_edit_forms&id=104

    It occured after a recent update.
    Do you have any hint to fix this?
    Many thanks in advance.
    Regards
    David

Viewing 1 replies (of 1 total)
  • Plugin Support WFAdam

    (@wfadam)

    5 years, 7 months ago

    Hello @dtaler and thanks for reaching out to us!

    It looks like a table crashed and might need to be repaired. Sometimes this can happen after an update, which seems to fit the information you provided. If you are familiar with the process, you can repair this table or reinstall it.

    You can backup your Wordfence settings via the Export option. Navigate to Wordfence > Tools > Import/Export Options and click Export. You can also take note of the current Whitelisted URLs you have in Wordfence > Firewall > All Firewall Options > Whitelisted URLs as these are NOT included in the Import/Export, and will be lost during the re-install.
    Here is what is exported: https://www.wordfence.com/help/tools/import-export/
    During the export, you will be given a long string of text. Keep this safe, you’ll need it in a few minutes.

    After that, enable the option to Delete Wordfence tables and data on deactivation in All Options > General Wordfence Options. You will want to remember to disable this after you reinstall Wordfence again.

    After you enable that option, you can deactivate Wordfence from the Plugins area of your site, then delete it. Next, from the plugins area, search for and re-install Wordfence like normal.

    It will be like setting Wordfence up for the first time. You will need to enter an email address, and then go into Tools > Import/Export Options and paste that string of text into the Import Wordfence Options field and click the button there.

    The firewall will be in Learning Mode by default for 7 days. I would recommend switching this to Enabled and Protected as soon as possible.

    Let me know if this helps!

    Thanks!

Viewing 1 replies (of 1 total)

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