Hello Brian,
I hope you are doing well today!
If you want to give access to registered users to your protected content, please navigate to Membership 2 > Memberships, and create a new “Default Membership”
Screenshot:
https://monosnap.com/file/C81kTOZtauUvYW56Zal2K3NBOcVu9Y
Then go to Membership 2 > Protection Rules to modify access to registered users.
Let me know if you require any further assistance!
Cheers,
Nastia
I’ve deactivated all plugins and checked my settings, still unable to fix the issue. Please help me.
@nastia my members are paid members with a Standard Subscription. I have non-paid members that are subscribers but I don’t want to provide them with protected content. I believe I should stay with the Standard Subscription, correct? If so, how do I fix the issue?
CFBDynasty is my site for reference. I’m happy to provide a login to your support team to solve the issue.
Please inform me how to let my paid members receive access to protected content.
Hello Brian
I hope all is well!
Please contact with us directly to [email protected] so we could see what we can do to solve this issue.
Send in:
Subject: “Attn: Nastia”
– link back to this thread for reference
– any other relevant urls
Ensure that the subject line is “Attn: Nastia” so the email gets assigned to me.
Kind reagrds,
Nastia
