Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Support robertabela

    (@robert681)

    Hello @qwik3r

    Thank you very much for showing interest in our plugin.

    Indeed, if you install the activity log for WooCommerce extension, the plugin will keep a log of user downloads via WooCommerce.

    It records a product download with event ID 9099. Please refer to the complete list of activity log event IDs for more information on what change does each event ID represents.

    I trust the above helps. Should you have any more questions, please do not hesitate to ask.

    Have a great day.

    Thread Starter qwik3r

    (@qwik3r)

    Thanks! I did install the Woocommerce activity log though and I went to download something from the my account -> downloads area and it did not log it.

    Plugin Support robertabela

    (@robert681)

    Hello @qwik3r

    Are you providing the download via WooCommerce (i.e. you have a Downloadable product and have added Downloadable files to it) or you have a customer section through which customers can download any file, and these files are linked to directly, for example, https://example.com/hello.pdf)?

    Thread Starter qwik3r

    (@qwik3r)

    The downloads are put into the Woocommerce download section of the product and when I tested it, I went into the my account area – > downloads and clicked on the download button to see if it logged it. Could it be because I was logged in as an admin?

    Plugin Support robertabela

    (@robert681)

    Hello @qwik3r

    I can see that you marked this thread as solved. Did you manage to solve the issue? Can you please let us know what was it?

    Looking forward to hearing from you.

    Thread Starter qwik3r

    (@qwik3r)

    I kind of gave up so it’s fine.

    Plugin Support robertabela

    (@robert681)

    I am sorry to read that you gave up. This should work out of the box, so if you want, please drop us a note at support at wpwhitesecurity dot com and we’ll look into it.

    Have a good day.

    Thread Starter qwik3r

    (@qwik3r)

    No worries, thank you.

Viewing 8 replies - 1 through 8 (of 8 total)

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