Plugin Support
Jelena
(@jmisic)
Hi,
Can you try these steps on any of your sites with this issue, please?
- Clear and then disable browser cache.
- Disable any browser extensions/add-ons, as they may be causing the issue.
- Test to see if the problem is solved.
If not, then proceed with the below steps.
- Use the forceoff method as detailed here. This will help you regain access while keeping the plugin active, allowing you to change settings and prevent further blocking.
- Go to to the Login Zone and change “Cooldown Period” setting to e.g. 2 seconds.
- Remove a “forceoff” file.
Once resolved, you can do this for your other sites as well.
Hope this helps.
Plugin Support
Jelena
(@jmisic)
Since we haven’t heard from you in over 2 days, I assume that it’s sorted out so I’ll go ahead and close this thread for now. If you need any further help, feel free to reopen the conversation.