Login doesn’t work

  • Resolved rentosite

    (@rentosite)


    1 year, 11 months ago

    On logging in, the message “you are logged as … displays. But on clicking on the My account page or any other page restricted to logged out users, the plugin will return “You must be logged in to view this page. I have tried enabling and disabling “register” in WP settings but that has not been of any help

Viewing 4 replies - 1 through 4 (of 4 total)
  • Thread Starter rentosite

    (@rentosite)

    1 year, 11 months ago

    For your notice, I have Buddypress installed. You need to determine whther there is possible confliect

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 year, 11 months ago

    Hi @rentosite,

    1. ​Could you please go to your site’s Dashboard -> Plugins -> Installed Plugins -> and send a full screenshot with everything you have installed related to Profile Builder (make sure the plugin version can be seen)?
    2. Could you please provide the URL of the Login page from where you log into the site (where you encounter this issue)?

    Best regards,

    Thread Starter rentosite

    (@rentosite)

    1 year, 10 months ago

    This particular issue was resolved when I removed WP Fastest Cache plugin. Seemed the cache was not compatible. On redirect, I read that redirect is a premium feature. I’d like to test the premium features before purchase. Could you? Hope you solve the vulnerability issues soon. I get critical error notification

    Plugin Support alexandrubodea

    (@alexandrubodea)

    1 year, 10 months ago

    Hi @rentosite,

    We also have Redirect functionalities in the Free version. For example, you can redirect the users after they register or log in through our forms. You can read more about these redirects here.

    Regarding the paid redirects (and how to test them):

    -> We are not allowed to speak about the paid versions here. In case you would like to have that conversation please open a support ticket using our site https://www.cozmoslabs.com/support/.

    Regarding the Vulnerability issues:

    -> That vulnerability issue was fixed with our latest version of Profile Builder 3.11.9. Please make sure you update the plugin to this latest version.

    Best regards,

Viewing 4 replies - 1 through 4 (of 4 total)

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