Plugin Support
Gabor
(@nextendweb_gabor)
Hi @kurungele!
According to your error message, it seems like your server can not connect to the server of Facebook.
Could you send us a screenshot where you receive this error? Because for my login attempt it did not appear, I just couldn’t login.
Also please copy the output of the debug from Nextend Social Login>Debug>Test Facebook connection which should look something like this:
https://www.dropbox.com/s/dssgw9haye9c1fz/debug_results.PNG?dl=0
and send it to: [email protected]
Hi @gabor
I get this error When debug facebook:
Network connection failed: https://graph.facebook.com/v2.12/oauth/access_token
Please contact with your hosting provider to resolve the network issue between your server and the provider.
* About to connect() to graph.facebook.com port 443 (#0)
* Trying 31.13.75.8... * Timeout
* Trying 2a03:2880:f009:8:face:b00c:0:2... * Failed to connect to 2a03:2880:f009:8:face:b00c:0:2: Cannot assign requested address
* Success
* couldn't connect to host
* Closing connection #0
Plugin Support
Laszlo
(@laszloszalvak)
Hi @kurungele!
We have replied to your support ticket, please check your emails.
Anyway this issue will most likely be be a connection problem between your server and the server of the provider.
So if the suggestion we gave in the ticket didn’t work, please contact your host.
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This reply was modified 7 years, 7 months ago by
Laszlo.
Hello guys,
I’m facing the same issue with all of my clients.
Did you manage to find a solution ?
Please help !
Thanks,
Adrian
Hi @arweaber1
These cURL problems happen when for some reason, your server is unable to connect to the other server. Usually this happens because of a cURL misconfiguration which your host should be able to solve for you.
The most common cURL issue is that the IPV6 addresses can’t be resolved by the server, so you could try asking your host to either fix this or turn off IPV6 to use IPV4 only, and that should work.
