Login errors

  • Resolved exentrify

    (@exentrify)


    4 years ago

    When trying to login through a login form using Ultimate Member plugin the login is blocked and the admin is notified to verify the login. But on the wp-admin page the login is permitted. Not sure how to fix this.

Viewing 1 replies (of 1 total)
  • Plugin Support wfpeter

    (@wfpeter)

    4 years ago

    Hi @exentrify, thanks for reaching out to us.

    I believe what you’re seeing is related to using our reCAPTCHA and/or 2FA solutions from the Login Security module of Wordfence with a custom login form through Ultimate Member plugin. At present, Wordfence doesn’t support these beyond the default WordPress login/registration pages and WooCommerce support if selected. Custom login pages and those from other plugins may experience the issues you’re seeing so the solution would be to revert to default pages or find an alternative 2FA/reCAPTCHA that is supported by the Ultimate Member plugin. They may offer some, or at least instructions on how to add your own, as part of their service.

    Thanks,

    Peter.

Viewing 1 replies (of 1 total)

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  • 1 reply
  • 2 participants
  • Last reply from: wfpeter
  • Last activity: 4 years ago
  • Status: resolved