Login failed after update

Resolved Wahyues GROUP
(@wahyuesgroup)

5 years, 10 months ago

hi

after the update.
I’m having problems like that
https://ww.wp.xz.cn/support/topic/login-failed-after-recent-update/

but I did not manage to follow the steps in the link

see this picture

http://prnt.sc/to0qes

my condition is logged. but I’m like a guest

can’t edit, can’t create topics and more

see this picture

http://prnt.sc/to0qyg

I use Indonesian

I’ve done:
1. turn off all plugins (except wpforo)
2. clear all caches

there is no change at all.

The page I need help with: [log in to see the link]

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author gVectors Team
(@gvectors-team)

5 years, 10 months ago

Hi @wahyuesgroup,
I see you use LiteSpeed Cache. This is a cache plugin issue, please delete all caches and exclude wpForo from LiteSpeed Cache plugin. Here is the full information about the cache issue and how to exclude it: https://wpforo.com/community/faq/wpforo-and-cache-plugins/

Thread Starter Wahyues GROUP
(@wahyuesgroup)

5 years, 10 months ago

I have followed as directed in the link.

no influence whatsoever.

and still have the same appearance. I am like a guest on my own forum
Plugin Author gVectors Team
(@gvectors-team)

5 years, 10 months ago
@wahyuesgroup,
You forum page is still cached, so it’s not properly excluded, or you have forgotten to delete all kind of caches after the exclude:

In any case, just logout and check it as guest, once you logout, go to forum home page and press CTRL+U, then scroll down and you’ll see that the cache is not excluded.

Once more thing. I recommend you check it using browser private session, it maybe a local browser cache like the case you’ve mentioned above.
- This reply was modified 5 years, 10 months ago by gVectors Team.
Thread Starter Wahyues GROUP
(@wahyuesgroup)

5 years, 10 months ago

Hi

I’ve followed the instructions above.

but the result is still the same.

I login and try in several browsers and the results are the same.

is there any clue for me?

Plugin Author gVectors Team
(@gvectors-team)

5 years, 10 months ago

@wahyuesgroup,
Please contact us via support[at]gvectors.com email address and refer to this topic. Our team will respond within in 12-24 hours.

Thread Starter Wahyues GROUP
(@wahyuesgroup)

5 years, 10 months ago

hi @gvectors-team

Thank you friend. I just sent an email to that address.

thank you for responding very well to me in this topic.

Plugin Author gVectors Team
(@gvectors-team)

5 years, 10 months ago

This problem should be fixed, if not, just update to just released 1.8.2 version

Thread Starter Wahyues GROUP
(@wahyuesgroup)

5 years, 10 months ago

hi @gvectors-team

Thank you very much. my forum has been restored to normal after the update 1.8.2.

you are extraordinary. check for problems on my website.

Viewing 8 replies - 1 through 8 (of 8 total)

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