Login form not loading

  • Resolved amoosims

    (@amoosims)


    4 years, 8 months ago

    Hello, i recently noticed something strange, the login form refuses to load on the login page set for it, i will have to uninstall and reinstall the plugin to fix after a while it stops again, my youzify is updated wordpress is updated and i use Astra theme.kindly help
    Also the link sent for password reset direct to wp backend? How do I fix

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Youzify

    (@kainelabsteam)

    4 years, 8 months ago

    Hello @amoosims

    Thanks for reaching us

    Please follow the next steps :

    1. Make sure you are using the most updated versions of Youzify, WordPress & your theme.

    2. Deactivate all of your plugins. If this solves the problem, gradually activate your plugins one by one, until you spot the problematic plugin.

    3. If you have a caching plugin, make sure you deactivate it, or even better – purge the cache.

    4. Change your WordPress theme to WordPress TwentySeventeen (or other default WordPress theme).

    5. On your WordPress root folder, edit the wp-config.php and set the value of WP-DEBUG to true.

    Best Regards, KaineLabs Team.

    Plugin Support Youzify

    (@kainelabsteam)

    4 years, 8 months ago

    Hello @amoosims

    I will mark this ticket as resolved as i didn’t hear from you for more than 24 hours.

    But no worries we are still here to help, feel free to reply back on this ticket whenever you are available and we will get back to you 🙂

    Have a nice day.

    Best Regards, KaineLabs Team.

    Thread Starter amoosims

    (@amoosims)

    4 years, 4 months ago

    Thank you for your reply I have tried all these, the problem persist however I noticed that once I cleared the transient data from database it starts to work again and after some days the login form disappears and I have to do the same thing again. I have uninstalled my caching plugin

Viewing 3 replies - 1 through 3 (of 3 total)

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