login https://theeventscalendar.com broken?

Viewing 3 replies - 1 through 3 (of 3 total)
  • Truman

    (@tdorn)

    4 years, 9 months ago

    Hi there,

    Very sorry about the issue you are having, I checked the login and there does not seem to be an issue with it, however we are aware of a bug where the password reset form is not actually working.

    Could you please head to https://theeventscalendar.com/support/ and Submit a support ticket for “Questions before Purchasing” (this will bypass the login) and include details of this issue, and a link to this thread? That way we can get you some help from out Customer Service department, they should be able to fix this for you.

    Plugin Contributor András Guseo

    (@aguseo)

    4 years, 9 months ago

    Hi @m440

    We’ve heard reports of the password reset not working, specifically that it doesn’t work the first time.

    Please try the password reset again. When it works you should receive a success message like this one:
    https://www.dropbox.com/s/ozofbi7jwd24sud/shot_210804_223914.png

    If you are still having an issue with that please get in touch with our support team at our support@ email address.

    Thanks and cheers,
    Andras

    Thread Starter m440

    (@m440)

    4 years, 9 months ago

    Thank you for your help guys!
    I tried to login this morning and it’s working again.

Viewing 3 replies - 1 through 3 (of 3 total)

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