Hi @tomforster
This may be a plugin or theme conflict. Try manually resetting your plugins (no Dashboard access required). If that resolves the issue, reactivate each one individually until you find the cause.
If that does not resolve the issue, access your server via SFTP or FTP, or a file manager in your hosting account’s control panel, navigate to /wp-content/themes/ and rename the directory of your currently active theme. This will force the default theme to activate and hopefully rule-out a theme-specific issue (theme functions can interfere like plugins).
Hi when I deactivate Plugins and theme i get the following error
Warning: require_once(/var/sites/s/sandbachcollege.co.uk/public_html/wp-content/themes/Avada/includes/plugins/multiple-featured-images/multiple-featured-images.php): failed to open stream: No such file or directory in /var/sites/s/sandbachcollege.co.uk/public_html/wp-content/themes/Avada/functions.php on line 36
Fatal error: require_once(): Failed opening required ‘/var/sites/s/sandbachcollege.co.uk/public_html/wp-content/themes/Avada/includes/plugins/multiple-featured-images/multiple-featured-images.php’ (include_path=’.:/usr/local/php-5.6.37-flock/lib/php’) in /var/sites/s/sandbachcollege.co.uk/public_html/wp-content/themes/Avada/functions.php on line 36
