Login not working after plugin updated | ww.wp.xz.cn

Resolved topimorita
(@topimorita)

5 years, 2 months ago

Hello,
Last week we updated the plugin only to realise that it crashes our user login journey. It doesn’t seem to recognize that people have already logged in successfully, and it won’t allow us to create new accounts either.

Because the website is live and needs to be functional, we have rolled back to the previous version for the time being.

Here is a screenshot of what the console was showing when trying to create a new account https://ibb.co/6NxMN6q

Thank you

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Saroj Shah
(@wpeverestsupportrep)

5 years, 2 months ago

Hi @topimorita

Thanks for writing in,

Would you please once perform a plugin conflict test? This will make it sure if there is any conflicts or not.

Regards!

Thread Starter topimorita
(@topimorita)

5 years, 2 months ago

Hi @wpeverestsupportrep,

I created an staging site, reverted to the 2021 theme, deactivated all plugins except User Registration and the problem still appears. You can login, but you cannot access the other parts of the website available to account holders, as it will just redirect to registration or login again.

Plugin Support sanjuacharya77
(@sanjuacharya77)

5 years, 1 month ago

Hi @topimorita,

Regarding your issue, Once could you please contact us here: https://wpeverest.com/contact/. Someone from the team will get back to you.

Thanks and Regards!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Login not working after plugin updated’ is closed to new replies.

3 replies
3 participants
Last reply from: sanjuacharya77
Last activity: 5 years, 1 month ago
Status: resolved