Hello @lacopica
Since this looks a lot like a conflict with some other code, the first recommended step is the conflict test:
*Briefly* disable all other plugins and enable the default Twenty Twenty theme. Please also disable all add-ons. If this fixes the problem, as it probably will, enable everything one by one, checking each time to see when the problem returns.
Please let us know when you find the conflict so that we can take a look and see what we can do about it.
With best regards,
Gabriel
Hello @gabrielberzescu ,
But I think it’s not a conflict with other plugins,
cause I have two webs, https://teacher.diditutor.com/log-in/, this is another one.
this one since we set up the plugin, we never saw the error message for the incorrect password. (your plugin is the first plugin that we use on)
but the sign-up form is working well, have shown output message.
Hi @lacopica
So you mean that you experience this issue on 2 different installs and this leads you to believe that it’s not a conflict? Do you have similar plugins / theme on the 2 installs?
What I can say for certain is that:
1. I have tried this on my test rig and it’s working properly.
2. I think I remember somebody mentioning this before and it was a conflict.
So, our suggestion remains the conflict test.
If that is not possible, then please try and see if you reproduce the problem on a fresh install with the default theme and no other plugins.
With best of regards,
Gabriel
