Hi @ivanstanimirovic,
It sounds like there might be an issue with your site’s caching. When a user tries to log in and remains on the login page, it could be due to caching issues where the site isn’t properly recognizing the login status.
To resolve this, you can try the following steps:
Disable Cache Plugins /Server Cache: Temporarily deactivate any caching plugins and the server cache on your site to see if that resolves the issue.
Clear Browser Cache: Ask the user to clear their browser cache and cookies to ensure they are not seeing outdated information.
Let me know if you need any more assistance! 😊
@shresthauzwal I’ve noticed that problem as well. When a user logs in, they remain on the login page instead of being redirected to their Account page. However, if the page is refreshed, their Account page with all the details then opens. Could you please fix this issue somehow?
Thanks!
P.S. The problem persists with and without Cache Plugins.
Hi @majesticana,
Because of the cache, you will need to reload the page to see the exact content. You can verify this by turning off your site’s server cache and plugin cache. Or check this documentation: https://docs.masteriyo.com/faqs/configuring-caching-plugins to configure cache plugin correctly.
Best regards!
