Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support gVectors Dev

    (@gvectorsdevs)

    Hi @namig555,
    This is wpForo Forum Plugin Support, as a solution for your issue, disable your plugins one by one and check the login issue after you disable one plugin. That would help you find out which plugin is the problem maker.

    Thread Starter namig555

    (@namig555)

    Hello @gvectorsdevs and thank you for your answer!

    I did as you recommended, and disactivated all the plugins one by one, to see which one is causing the problems, but didn’t find the problem maker (and couldn’t enter my admin area).

    Is there another idea for what can cause that?
    I feel a bit lost with this issue, and it’s been already 6 days that I cannot enter my admins area and work…

    Any supportive idea will be appreciated,
    Thank you.

    Plugin Support gVectors Dev

    (@gvectorsdevs)

    Thread Starter namig555

    (@namig555)

    Thank you @gvectorsdevs for your answer and the two articles.

    I looked at the advices in the articles, and did what looks to be related to cookies, cache and plugins. So far the login page is still not responding.

    BUT, I managed to get access to my admins area through my host (Siteground), so now I can fix the problem from the admin area?

    The service of Siteground guided me to deactivate the plugin “Colorlib Login Customizer”, and to wait for updates. The version that I have is: 1.3.1.

    Do you have any other idea how to solve this issue from the admin area?

    Thanks a lot !

    Plugin Support gVectors Dev

    (@gvectorsdevs)

    @namig555,
    I’m sorry but I don’t have other solution for you, your issue is not related to our plugin, and I don’t know any other solution for your issue.

    Thread Starter namig555

    (@namig555)

    Thank you for your answer, appreciate your kindness.

    If you’re having trouble logging into your wpForo forum, there are a few things you can try:

    – Make sure you’re using the correct username and password. If you’ve forgotten your password, you can reset it here.
    – Try clearing your browser’s cache and cookies.
    – If you’re still having trouble, please contact the support team for help.

Viewing 7 replies - 1 through 7 (of 7 total)

The topic ‘Login problem (Button ‘login’ not responding)’ is closed to new replies.