Hi rvillell,
What do you have set for the “Login Time” option in the “Basic” area of the “Options” tab?
1440 minutes, which is the default value
Hi rvillell,
Thanks for following up. Could you please provide us with a link to your site, so we can have a look at this behaviour?
Thank you
The site is easypeastartschool.com.au however public access to the site is currently disabled.
From what I have troubleshooted so far, it appears the plugin is struggling to create its cookie for the session. So I can see the cookie appear in $_COOKIE however it never actually creates/stores the cookie in the browser.
Is there any particular output I can provide to assist?
Hi rvillell,
We haven’t experienced many issues with the session times and cookies. As such, this would lead me to believe that there is probably a conflict with something else. As a test, could you log out, then deactivate all other plugins, and then try to log in again and see if it saves your session?
If that doesn’t help, then it would be hard for us to troubleshoot without being able to see and make use of the site. Would you be able to email us at [email protected] and provide us with access to your currently-restricted site?
Thank you
