Viewing 3 replies - 1 through 3 (of 3 total)
  • You can deactivate all the plugins using the FTP clients for accessing the plugin files on your WordPress site.After logging in the FTP, dig into your WordPress directory and click on the wp-content folder and select the plugins folder.Then, eactivate or delete all of them.

    If plugin is not the cause, do the same for your template files. If still has the issue, open your wp-config file via File Manger and enter the code in below.

    define(‘WP_DEBUG’, true);

    Thread Starter crb09a

    (@crb09a)

    I am VERY new to this stuff. I don’t understand how I am able to get access to my plugins if I don’t have any access to my site. Can I just do it straight from ww.wp.xz.cn?

    No ww.wp.xz.cn isn’t connected to your site that way.

    You will need to ask your hosting company for info about how to use FTP or CPanel to access your site files on the server. See also:

    https://codex.ww.wp.xz.cn/FTP_Clients

    Once you get that set up, find your plugins folder and rename it:

    wp-content
       plugins.HOLD

    See if that fixes the problem.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘Login White Screen. New Computer’ is closed to new replies.