Loging issue

  • Resolved gio27

    (@gio27)


    1 year, 11 months ago

    Hello,

    I have encountered an issue with the LightSpeed plugin. When activated, the system displays other users’ profiles instead of the correct ones upon login. However, when I deactivate the plugin, the system functions properly and shows the correct profiles.

    Could you please assist in resolving this issue?

    Thank you.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support qtwrk

    (@qtwrk)

    1 year, 11 months ago

    please provide the report number

    you can get it in toolbox -> report -> click “send to LiteSpeed”

    Thread Starter gio27

    (@gio27)

    1 year, 11 months ago

    Hello, I have sent

    Thank you

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 11 months ago

    thanks, once you clicked send button, it will generate you a 8-letter string, that’s the report number , please share me that so I can locate your report.

    Thread Starter gio27

    (@gio27)

    1 year, 11 months ago

    Here it is

    TMWJYINB

    thank you

    Plugin Support qtwrk

    (@qtwrk)

    1 year, 11 months ago

    interesting issue

    please create a ticket by mail to support at litespeedtech.com with reference link to this topic , we will investigate furhter.

    Thread Starter gio27

    (@gio27)

    1 year, 11 months ago

    I have already done this and and also provided temporary login link to my wordpress dashboard

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Loging issue’ is closed to new replies.