• Resolved bookofzillion

    (@bookofzillion)


    Logged in as Administrator on wordpress.com site.

    After selecting LoginPress Customizer\Background and then changing the background to anything but the default, receive Message:

    You need a higher level of permission.
    Sorry, you are not allowed to customize this site.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Thread Starter bookofzillion

    (@bookofzillion)

    Resolved: Caching and multiple profiles causing permissions issue. WordPress.com solution to login utilizing incognito mode in chrome and/or clear cache with browser using multiple profiles. I was able to utilize plugin and save changes.

    Thread Starter bookofzillion

    (@bookofzillion)

    Performed more testing and issues (Saving Changes) with Edge and Chrome both on Windows 10 and new Chromebook. I tried clearing cache, InPrivate/Incognito/Guest modes and still same problem.
    Workaround Solution
    Installed Firefox and now I do not have issues updating the LoginPress plugin parameters.

    Hey @bookofzillion

    Hope you are doing fine.

    We have resolved this issue on our premium support forum.

    If you are having any issues regarding this, kindly contact us there, We would gladly help you.

    We are marking this thread here as resolved.

    Have a nice day!

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘LoginPress Permissions Issue’ is closed to new replies.