logo error

  • alec12x

    (@alec12x)


    6 years, 3 months ago

    when I change the logo in customize menu it appears to be changed in the customize menu however when I go back to the homepage the previous logo is unchanged the new logo doesn’t appear (theme Astra with elementor template).
    please help me.

    • This topic was modified 6 years, 3 months ago by alec12x.
    • This topic was modified 6 years, 3 months ago by Jan Dembowski. Reason: Moved to Fixing WordPress, this is not an Everything else WordPress topic
Viewing 3 replies - 1 through 3 (of 3 total)
  • Samuel O.

    (@wpcoworker)

    6 years, 3 months ago

    I had faced this issue. It is not actually an issue. The customizer has multiple logo settings. One is for sticky header, one is for mobile (retina) header etc. Please ensure you replace logo in all places. I hope this helps.

    Ankush4475

    (@ankush4475)

    6 years, 3 months ago

    Hi

    Don’t go on customize ,
    in astra theme they have themeoption

    Address will be
    Apperance > theme option
    or
    in Admin sidebar you will see the option , don’t use customize.

    if above formula not works then use shortcut method below:
    1. install filemanager plugin
    2. check default address of logo
    3. go to that address and replace the image file with same name

    and clear all cache and check

    [ Signature moderated ]

    Thread Starter alec12x

    (@alec12x)

    6 years, 3 months ago

    thanks, @wpcoworker, and @ankush4475 I tried what you suggested but the logo remains unchanged. I don’t know what’s happening I installed Astra theme and tried to import demo theme using the one-click import plugin but it asks to upload files manually unable to get the Astra demo template I am forced to use elementor’s template (growth marketing)
    and in the case of logo error is this astra theme’s fault or it’s elementor’s template fault who knows?

Viewing 3 replies - 1 through 3 (of 3 total)

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