Viewing 6 replies - 1 through 6 (of 6 total)
  • Melissa

    (@emdashing)

    Hi there,

    Are the images you’ve uploaded in your Media Library?

    Thread Starter gditto

    (@gditto)

    Hi Melissa,

    I just tripled checked, and the images are in the media library indeed!

    Melissa

    (@emdashing)

    When you select an image in the customizer, does it appear in the preview pane?

    Thread Starter gditto

    (@gditto)

    In the customizer, the page “dims” once I select an image from the media library — as if it is refreshing to show the new logo image — but then no image shows up, and it just has the site title (as text).

    Melissa

    (@emdashing)

    Can you check with the owner of your multisite (or tech support) to see if they’ve disabled this particular function?

    I’m guessing you don’t have access to your theme files, which will make this difficult to troubleshoot…

    Thread Starter gditto

    (@gditto)

    I’ll give that a try. I do not think they’ve disabled that, since I’m able to add a logo on other themes — but you never know… You’re right: we can’t access the theme files, so custom CSS is likely the only glimmer of hope? Thanks, Melissa!

Viewing 6 replies - 1 through 6 (of 6 total)

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