Logo never displays | ww.wp.xz.cn

gditto
(@gditto)

11 years ago

Hi there! I love the MAKE theme, but after many tries, the logo image never displays: I can only get the site title (as text) or I can get the site title to hide completely — but the image has never showed up, even when I upload a regular logo image, and a retina image.

https://wp.nyu.edu/ideas/

Has this happened to anyone else? If so, how did you fix it?

Sadly, I also can’t upgrade to Maker Plus because I’m using this through my university, and we aren’t given the option to “add new” plugins.

Thanks!

Viewing 6 replies - 1 through 6 (of 6 total)

Melissa
(@emdashing)

11 years ago

Hi there,

Are the images you’ve uploaded in your Media Library?

Thread Starter gditto
(@gditto)

11 years ago

Hi Melissa,

I just tripled checked, and the images are in the media library indeed!

Melissa
(@emdashing)

11 years ago

When you select an image in the customizer, does it appear in the preview pane?

Thread Starter gditto
(@gditto)

11 years ago

In the customizer, the page “dims” once I select an image from the media library — as if it is refreshing to show the new logo image — but then no image shows up, and it just has the site title (as text).

Melissa
(@emdashing)

11 years ago

Can you check with the owner of your multisite (or tech support) to see if they’ve disabled this particular function?

I’m guessing you don’t have access to your theme files, which will make this difficult to troubleshoot…

Thread Starter gditto
(@gditto)

11 years ago

I’ll give that a try. I do not think they’ve disabled that, since I’m able to add a logo on other themes — but you never know… You’re right: we can’t access the theme files, so custom CSS is likely the only glimmer of hope? Thanks, Melissa!

Viewing 6 replies - 1 through 6 (of 6 total)

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6 replies
2 participants
Last reply from: gditto
Last activity: 11 years ago
Status: not resolved