Logout error

  • Resolved Jorge Díaz

    (@jdiaz1302)


    9 years, 2 months ago

    Hey there, cool plugin.

    I was testing everything but I am getting an error when I use the logout link, it supposed to redirect to main page but I get an error saying “Somethng went wrong. Try again.

    Here’s a screenshot http://prntscr.com/eqk25t I’ve hided the URL because the screenshot was in a public place.

    And it actually close the session but it’s really not a good thing for users to receive and error even if the session actually closes.

    How I’ve explained myself and thanks in advance for your help.

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  • Teodor Cosofret

    (@teodor-cosofret)

    9 years, 2 months ago

    Hi,

    Thank you for reaching out to us and for your kind words.

    You tested the logout link displayed on the Login page or the logout link generated by the [wppb-logout] shortcode?

    Did you tried to deactivate all other plugins and use a default WordPress theme? Maybe there is a theme/plugin conflict.

    If this doesn’t help please submit a support ticket. I will wait for your ticket and we will continue our conversation there.

    Best regards,

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