• Resolved aeminium01

    (@aeminium01)


    Hi

    I've been using your plugin for quite a while without any problems, but now in a particular website I am having a long query everytime when accessing products list or editing a product:

    SELECT t.term_id
    FROM XXXXX_terms AS t
    INNER JOIN XXXXX_term_taxonomy AS tt
    ON t.term_id = tt.term_id
    WHERE tt.taxonomy IN ('pwb-brand')
    ORDER BY t.name ASC

    Caller: WP_Term_Query->get_terms()

    Component: WordPress Core

    Rows: 170472

    and also this one:

    SELECT t., tt.
    FROM rNCsP_terms AS t
    INNER JOIN rNCsP_term_taxonomy AS tt
    ON t.term_id = tt.term_id
    WHERE t.term_id IN (18949,18948,4633,96850,3588,4634,59586,59585,4627,18952,18950,4635,70711,3662,4546,4629,4636,109506,4637,18951,4638,2299,3760,4415,18945,2555,18946,4428,3947,18953,794,4632,18954,4430,3679,18955,4404,332,2216,18956,4639,4640,3928,4641,4029,4176,4642,18957,18958,4643,18959,4569,4570,4568,18943,3836,74058,4623,18960,18944,880

    Caller: _prime_term_caches()

    Component: WordPress Core

    Rows: 170472

    I've tried to rollback your plugin but the long query is still there.

    If I disable the plugin the long query disappears.

    Here's the website status: WordPress Environment

    WordPress address (URL):
    Site address (URL):
    WC Version: 9.3.3
    Legacy REST API Package Version: The Legacy REST API plugin is not installed on this site.
    Action Scheduler Version: ✔ 3.8.1
    Log Directory Writable: ✔
    WP Version: 6.6.2
    WP Multisite: –
    WP Memory Limit: 2 GB
    WP Debug Mode: –
    WP Cron: ✔
    Language: pt_PT
    External object cache: ✔ Server Environment

    Server Info: Apache
    PHP Version: 8.2.24
    PHP Post Max Size: 1 GB
    PHP Time Limit: 600
    PHP Max Input Vars: 10000
    cURL Version: 8.9.1
    OpenSSL/1.1.1w

    SUHOSIN Installed: –
    MySQL Version: 10.6.19-MariaDB
    Max Upload Size: 128 MB
    Default Timezone is UTC: ✔
    fsockopen/cURL: ✔
    SoapClient: ✔
    DOMDocument: ✔
    GZip: ✔
    Multibyte String: ✔
    Remote Post: ✔
    Remote Get: ✔ Database

    WC Database Version: 9.3.3
    WC Database Prefix:
    Tamanho total da base de dados: 3403.88MB
    Tamanho dos dados da base de dados: 1892.64MB
    Tamanho do índice da base de dados: 1511.24MB
    rNCsP_woocommerce_sessions: Dados: 0.05MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_woocommerce_api_keys: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_woocommerce_attribute_taxonomies: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_woocommerce_downloadable_product_permissions: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    rNCsP_woocommerce_order_items: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_woocommerce_order_itemmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_woocommerce_tax_rates: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    rNCsP_woocommerce_tax_rate_locations: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_woocommerce_shipping_zones: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_woocommerce_shipping_zone_locations: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    rNCsP_woocommerce_shipping_zone_methods: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_woocommerce_payment_tokens: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_woocommerce_payment_tokenmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_woocommerce_log: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    cerber_acl: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    cerber_blocks: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    cerber_countries: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    cerber_lab: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    cerber_lab_ip: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    cerber_lab_net: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    cerber_log: Dados: 0.36MB + Índice: 0.25MB + Engine InnoDB
    cerber_qmem: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    cerber_traffic: Dados: 0.38MB + Índice: 0.05MB + Engine InnoDB
    rNCsP_actionscheduler_actions: Dados: 0.08MB + Índice: 0.11MB + Engine InnoDB
    rNCsP_actionscheduler_claims: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_actionscheduler_groups: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_actionscheduler_logs: Dados: 0.13MB + Índice: 0.11MB + Engine InnoDB
    rNCsP_cartflows_ca_cart_abandonment: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_cartflows_ca_email_history: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_cartflows_ca_email_templates: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_cartflows_ca_email_templates_meta: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_cerber_files: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_cerber_sets: Dados: 1.52MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_cerber_uss: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_commentmeta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_comments: Dados: 0.02MB + Índice: 0.09MB + Engine InnoDB
    rNCsP_e_events: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_e_notes: Dados: 0.02MB + Índice: 0.17MB + Engine InnoDB
    rNCsP_e_notes_users_relations: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    rNCsP_e_submissions: Dados: 0.02MB + Índice: 0.27MB + Engine InnoDB
    rNCsP_e_submissions_actions_log: Dados: 0.02MB + Índice: 0.11MB + Engine InnoDB
    rNCsP_e_submissions_values: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_links: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_options: Dados: 3.41MB + Índice: 0.09MB + Engine InnoDB
    rNCsP_postmeta: Dados: 1142.00MB + Índice: 992.00MB + Engine InnoDB
    rNCsP_posts: Dados: 247.78MB + Índice: 138.55MB + Engine InnoDB
    rNCsP_snippets: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_termmeta: Dados: 7.52MB + Índice: 8.03MB + Engine InnoDB
    rNCsP_terms: Dados: 4.52MB + Índice: 6.03MB + Engine InnoDB
    rNCsP_term_relationships: Dados: 73.64MB + Índice: 46.61MB + Engine InnoDB
    rNCsP_term_taxonomy: Dados: 7.52MB + Índice: 7.03MB + Engine InnoDB
    rNCsP_usermeta: Dados: 1.52MB + Índice: 0.78MB + Engine InnoDB
    rNCsP_users: Dados: 0.08MB + Índice: 0.05MB + Engine InnoDB
    rNCsP_wc_admin_notes: Dados: 0.06MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wc_admin_note_actions: Dados: 0.05MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wc_category_lookup: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wc_customer_lookup: Dados: 0.06MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_wc_download_log: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_wc_orders: Dados: 0.02MB + Índice: 0.11MB + Engine InnoDB
    rNCsP_wc_orders_meta: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_wc_order_addresses: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    rNCsP_wc_order_coupon_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_wc_order_operational_data: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_wc_order_product_lookup: Dados: 0.02MB + Índice: 0.06MB + Engine InnoDB
    rNCsP_wc_order_stats: Dados: 0.02MB + Índice: 0.05MB + Engine InnoDB
    rNCsP_wc_order_tax_lookup: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_wc_product_attributes_lookup: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wc_product_download_directories: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wc_product_meta_lookup: Dados: 75.63MB + Índice: 136.84MB + Engine InnoDB
    rNCsP_wc_rate_limits: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wc_reserved_stock: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wc_tax_rate_classes: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wc_webhooks: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_woodmart_wishlists: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_woodmart_wishlist_products: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wpmailsmtp_debug_events: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wpmailsmtp_tasks_meta: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wpml_mails: Dados: 1.52MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_wt_iew_action_history: Dados: 2.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wt_iew_cron: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wt_iew_ftp: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_wt_iew_mapping_template: Dados: 0.02MB + Índice: 0.00MB + Engine InnoDB
    rNCsP_yoast_indexable: Dados: 296.91MB + Índice: 144.06MB + Engine InnoDB
    rNCsP_yoast_indexable_hierarchy: Dados: 24.56MB + Índice: 28.55MB + Engine InnoDB
    rNCsP_yoast_migrations: Dados: 0.02MB + Índice: 0.02MB + Engine InnoDB
    rNCsP_yoast_primary_term: Dados: 0.02MB + Índice: 0.03MB + Engine InnoDB
    rNCsP_yoast_seo_links: Dados: 0.06MB + Índice: 0.03MB + Engine InnoDB Post Type Counts

    acf-field: 8
    acf-field-group: 1
    attachment: 333374
    cms_block: 2
    custom_css: 1
    elementor_library: 5
    nav_menu_item: 37
    page: 20
    post: 2
    product: 526473
    revision: 846
    woodmart_layout: 7
    wp_navigation: 1
    wp_template: 2 Security

    Secure connection (HTTPS): ✔
    Hide errors from visitors: ✔ Active Plugins (26)

    Query Monitor: por John Blackbourn – 3.16.4
    Secure Custom Fields: por ww.wp.xz.cn – 6.3.10.2
    Classic Editor: por WordPress Contributors – 1.6.5
    Classic Widgets: por Contribuidores do WordPress – 0.3
    Code Snippets: por Code Snippets Pro – 3.6.5.1
    Yoast Duplicate Post: por Enrico Battocchi e Team Yoast – 4.5
    Elementor Pro: por Elementor.com – 3.24.4
    Elementor: por Elementor.com – 3.25.3
    Flexible Checkout Fields: por WP Desk – 4.1.14
    Loco Translate: por Tim Whitlock – 2.6.11
    Perfect Brands WooCommerce: por QuadLayers – 3.4.2
    Pontos e recompensas para WooCommerce: por WP Swings – 2.5.1
    Redis Object Cache: por Till Krüss – 2.5.4
    Advanced Editor Tools: por Automattic – 5.9.2
    WooCommerce Weight Based Shipping: por weightbasedshipping.com – 5.11.0
    WooCommerce Cart Abandonment Recovery: por CartFlows Inc – 1.3.0
    WooCommerce: por Automattic – 9.3.3
    Woodmart Core: por – 1.0.43
    Yoast SEO: por Team Yoast – 23.7
    WP Cerber Security, Anti-spam & Malware Scan: por Cerber Tech Inc. – 9.6.3
    WP Crontrol: por John Blackbourn – 1.17.0
    WP Fastest Cache: por Emre Vona – 1.3.1
    WP Mail Logging: por WP Mail Logging Team – 1.13.1
    WP Mail SMTP: por WP Mail SMTP – 4.1.1
    Product Import Export for WooCommerce Add-on: por WebToffee – 1.2.6
    Import Export for WooCommerce Wrapper: por WebToffee – 1.2.9 Inactive Plugins (0) Dropin Plugins ()

    db.php: Query Monitor Database Class (Drop-in)
    maintenance.php: maintenance.php
    object-cache.php: Redis Object Cache Drop-In Must Use Plugins (1)

    aaa-wp-cerber.php: por Cerber Tech Inc. – 1.0 Settings

    Legacy API Enabled: –
    Force SSL: –
    Currency: EUR (€)
    Currency Position: left_space
    Thousand Separator:
    Decimal Separator: ,
    Number of Decimals: 2
    Taxonomies: Product Types: external (external)
    grouped (grouped)
    simple (simple)
    variable (variable)

    Taxonomies: Product Visibility: exclude-from-catalog (exclude-from-catalog)
    exclude-from-search (exclude-from-search)
    featured (featured)
    outofstock (outofstock)
    rated-1 (rated-1)
    rated-2 (rated-2)
    rated-3 (rated-3)
    rated-4 (rated-4)
    rated-5 (rated-5)

    Connected to WooCommerce.com: –
    Enforce Approved Product Download Directories: ✔
    HPOS feature enabled: ✔
    Order datastore: Automattic\WooCommerce\Internal\DataStores\Orders\OrdersTableDataStore
    HPOS data sync enabled: – Logging

    Enabled: ✔
    Handler: Automattic\WooCommerce\Internal\Admin\Logging\LogHandlerFileV2
    Retention period: 30 dias
    Level threshold: –
    Log directory size: 5 KB WC Pages

    Página da Loja: #88 - /musica/
    Carrinho: #89 - /carrinho/ - Contains the woocommerce/cart block
    Finalizar compras: #90 - /finalizar-compra-2/ - Contains the woocommerce/checkout block
    A minha conta: #54 - /minha-conta/
    Termos e condições: #129 - /termos-e-condicoes-de-servico-2/ Theme

    Name: Woodmart Child
    Version: 1.0.0
    Author URL: http://xtemos.com
    Child Theme: ✔
    Parent Theme Name: Woodmart
    Parent Theme Version: 7.6.0
    Parent Theme Author URL: http://themeforest.net/user/xtemos
    WooCommerce Support: ✔ Templates

    Overrides: woodmart/woocommerce/archive-product.php
    woodmart/woocommerce/cart/cart-item-data.php
    woodmart/woocommerce/cart/cart.php
    woodmart/woocommerce/cart/cross-sells.php
    woodmart/woocommerce/cart/mini-cart.php
    woodmart/woocommerce/checkout/form-checkout.php
    /home/musicdstore/public_html/wp-content/plugins/points-and-rewards-for-woocommerce/public/woocommerce/checkout/form-coupon.php
    woodmart/woocommerce/checkout/thankyou.php
    woodmart/woocommerce/content-product-cat.php
    woodmart/woocommerce/content-product.php
    woodmart/woocommerce/content-single-product.php
    woodmart/woocommerce/content-widget-product.php
    woodmart/woocommerce/global/breadcrumb.php
    woodmart/woocommerce/global/form-login.php
    woodmart/woocommerce/global/quantity-input.php
    woodmart/woocommerce/loop/add-to-cart.php
    woodmart/woocommerce/loop/loop-end.php
    woodmart/woocommerce/loop/loop-start.php
    woodmart/woocommerce/loop/no-products-found.php
    woodmart/woocommerce/loop/orderby.php
    woodmart/woocommerce/loop/pagination.php
    woodmart/woocommerce/loop/sale-flash.php
    woodmart/woocommerce/myaccount/form-login.php
    woodmart/woocommerce/product-searchform.php
    woodmart/woocommerce/single-product/add-to-cart/grouped.php
    woodmart/woocommerce/single-product/add-to-cart/variable.php
    woodmart/woocommerce/single-product/meta.php
    woodmart/woocommerce/single-product/product-attributes.php
    woodmart/woocommerce/single-product/product-image.php
    woodmart/woocommerce/single-product/product-thumbnails.php
    woodmart/woocommerce/single-product/rating.php
    woodmart/woocommerce/single-product/related.php
    woodmart/woocommerce/single-product/sale-flash.php
    woodmart/woocommerce/single-product/tabs/description.php
    woodmart/woocommerce/single-product/tabs/tabs.php
    woodmart/woocommerce/single-product/title.php
    woodmart/woocommerce/single-product/up-sells.php
    woodmart/woocommerce/single-product-reviews.php
    woodmart/woocommerce/single-product.php Admin

    Enabled Features: activity-panels
    analytics
    product-block-editor
    coupons
    core-profiler
    customize-store
    customer-effort-score-tracks
    import-products-task
    experimental-fashion-sample-products
    shipping-smart-defaults
    shipping-setting-tour
    homescreen
    marketing
    mobile-app-banner
    navigation
    onboarding
    onboarding-tasks
    pattern-toolkit-full-composability
    product-custom-fields
    remote-inbox-notifications
    remote-free-extensions
    payment-gateway-suggestions
    printful
    shipping-label-banner
    subscriptions
    store-alerts
    transient-notices
    woo-mobile-welcome
    wc-pay-promotion
    wc-pay-welcome-page
    launch-your-store

    Disabled Features: experimental-blocks
    minified-js
    product-pre-publish-modal
    settings
    async-product-editor-category-field
    product-editor-template-system
    blueprint
    reactify-classic-payments-settings

    Daily Cron: ✔ Next scheduled: 2024-10-31 19:19:43 +00:00
    Options: ✔
    Notes: 91
    Onboarding: skipped Action Scheduler

    Concluída: 136
    Oldest: 2024-09-29 22:45:05 +0000
    Newest: 2024-10-30 22:06:57 +0000

    Falhada: 8
    Oldest: 2023-12-16 21:27:49 +0000
    Newest: 2024-10-11 18:01:24 +0000

    Pendente: 3
    Oldest: 2024-10-30 23:00:25 +0000
    Newest: 2024-11-04 19:24:05 +0000 Status report information

    Generated at: 2024-10-30 22:32:59 +00:00

    I hope you can help me with this problem

    Best regards

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @aeminium01

    Hi mate, could you please send us a screencast showing the query behavior with and without our plugin active? You can use the tool http://www.loom.com to easily copy/paste the screencast here.

    Best regards, Quadlayers Support Team.-

    Thread Starter aeminium01

    (@aeminium01)

    Hi

    Thanks for your reply.

    Video 1 – Perfect Brands is ON

    Video 2 – Perfect Brands is OFF

    I hope you can help me.

    Best regards

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @aeminium01 Hi mate, thanks for updating your ticket, we inform you that we will forward your request to the development team for investigation.

    Best regards, Quadlayers Support Team.

    Thread Starter aeminium01

    (@aeminium01)

    Hi
    I would like to ask you if you’re going to give some feedback about this issue.
    You also marked this issue as “Resolved” but this is far from being resolved. Forwarding the problem to the development team does not resolve the problem.
    I know I am using the free version of your plugin but I think at least you should give some kind of support.
    Or to have your support I have to buy your plugin? If that is the case, please say so.
    Best regards

    Plugin Support jmatiasmastro

    (@jmatiasmastro)

    @aeminium01

    Hi mate,

    We recommend submitting a support ticket through the following link: https://urbiport1.atlassian.net/servicedesk/customer/portal/2.

    This will allow us to investigate further. 

    Best regards.

    Thread Starter aeminium01

    (@aeminium01)

    After more than 3 months I still have not received any help.
    The best solution is to not use this plugin. No support.

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘long query’ is closed to new replies.