Looping video after 2 seconds

  • Resolved dcurran

    (@dcurran)


    7 years, 10 months ago

    I have tried all of the following with the same result of the video looping after 2 seconds:
    –using text instead of a thumbnail image anchor
    –auto generated thumbnail anchor
    –removing &rel=0 at end for related videos
    –different youtube video links
    –embedding on another page of the site
    –toggled the autoplay setting on and off
    –turned off all other plugins
    –Switched to 2017 theme

    Here is my shortcode:
    [video_lightbox_youtube video_id=”66_-NRR1AXw&rel=0″ width=”640″ height=”480″ alt=”See why we are the best” anchor=”http://vlogic-starc.pantheonsite.io/wp-content/uploads/2018/07/Oxford-Networks-video-thumb.png”%5D

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support mbrsolution

    (@mbrsolution)

    7 years, 10 months ago

    Hi, do you have a cache plugin installed in your site? Do you use CDN? Can you test the following shortcode. I made some changes to the double quotes "".

    [video_lightbox_youtube video_id="66_-NRR1AXw" width="640" height="480" alt="See why we are the best" anchor="http://vlogic-starc.pantheonsite.io/wp-content/uploads/2018/07/Oxford-Networks-video-thumb.png"]

    Is the following video ID 66_-NRR1AXw correct?

    –removing &rel=0 at end for related videos

    Did you try adding the following rel=false

    Thank you

    • This reply was modified 7 years, 10 months ago by mbrsolution.
    • This reply was modified 7 years, 10 months ago by mbrsolution.
    Thread Starter dcurran

    (@dcurran)

    7 years, 10 months ago

    Hi, thank you for your help. I have tried pasting in your updated code, and rel=false after with the same results. I am not using a caching plugin.

    The video I am linking to can be found here:https://www.youtube.com/watch?v=66_-NRR1AXw. However I have tried to link to other videos and keep having the same issue of it just restarting after 2 seconds.

    Plugin Support mbrsolution

    (@mbrsolution)

    7 years, 10 months ago

    Hi, can you share the URL with the YouTube video.

    Thank you

    Thread Starter dcurran

    (@dcurran)

    7 years, 10 months ago

    This is a development site so I’d rather not share publicly. Can you remove URLS after reviewing?

    http://vlogic-starc.pantheonsite.io/
    When you click the orange circle or “See why we’re the best” text.

    http://vlogic-starc.pantheonsite.io/commercial/commercial-case-studies/oxford-networks-a-suite-solution-for-data-centers/
    Video is just above the “Challenge heading”

    Two different Youtube links on two different pages, both are looping.

    Plugin Support mbrsolution

    (@mbrsolution)

    7 years, 10 months ago

    Hi, what is the actual video URL because when I typed the video URL in the browser address I get a page and not the video.

    Unfortunately I can’t remove the links. I was not aware that this was a site in development.

    What are your server specs? I am asking this because on your first post you carried out all the troubleshooting steps I would have asked you to try.

    Also what settings did you enable in the plugin?

    Thank you

    Plugin Author wptipsntricks

    (@wptipsntricks)

    7 years, 9 months ago

    @dcurran, Please disable the “autoplay slideshow” option in the settings and see how it goes.

    Thread Starter dcurran

    (@dcurran)

    7 years, 9 months ago

    Thank you that fixed it!

Viewing 7 replies - 1 through 7 (of 7 total)

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