Loss of Export Function from Reporting Pro Module

  • Resolved iansierra57

    (@iansierra57)


    3 years ago

    Hi there,

    I have been using QSM for around 9 months now with the Reporting & Analysis Pro add on. Very happy with it.

    Since the update to 8.1.7 I have lost the ability to export a CSV of results. Or at least I cannot figure out how to export the CSV, like I have been doing for the last 9 months.

    Could someone please tell me how to export CSV’s of user results please?

    Help will be gratefully received, as I have quite a backlog of results to analyse!

    Best regards, Ian

Viewing 2 replies - 1 through 2 (of 2 total)
  • sumitsanadhya

    (@sumitsanadhya)

    3 years ago

    Hi @iansierra57

    As I can see that you are our pro customer so I request you to please submit your issues on our official support channel, so we can take it up there.

    As per forum guidelines

    For support of commercial themes or plugins, go to the official support channel.
    In order to be good stewards of the WordPress community, and encourage innovation and progress, we feel it’s important to direct people to those official locations. Doing this will provide the developer with the income they need to make WordPress awesome.
    Forum volunteers are also not given access to commercial products, so they would not know why a commercial theme or plugin is not working properly.

    Ultimately, the vendors are responsible for supporting their commercial products.
    If you are a vendor and observe someone asking questions about your paid plugin or theme, please direct them toward your own support resources.

    Regards,
    Sumit

    Thread Starter iansierra57

    (@iansierra57)

    2 years, 12 months ago

    Thanks Sumit.

    • This reply was modified 2 years, 12 months ago by iansierra57.
Viewing 2 replies - 1 through 2 (of 2 total)

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