Lost admin access, slowly.

  • blu28

    (@blu28)


    4 years, 9 months ago

    A few days ago I posted a problem where I could login to WordPress from certain computers but not others. Here is that question:
    https://ww.wp.xz.cn/support/topic/unable-to-login-from-some-computers/

    Since that time one of the two good computers stopped working and then a day later the other did. Now I cannot login as administrator with the local account at all. I can still get logged in with my account on wordpress.com, but then, although I get the admin dashboard, it doesn’t appear that I can actually change anything. I tried adding a new admin user, but although there was no error, no user appeared.

    I do have ssh access. I tried renaming the plugins directory, but I got the same result.

    I am really at a loss here. How do I get logged in as admin again? I am getting desperate.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 9 months ago

    it sounds like you have a security plugin that’s blocking your logins. What plugins do you have installed? Have you talked to your host about this? They can look at logs that might lend some clues.

    Thread Starter blu28

    (@blu28)

    4 years, 9 months ago

    I am talking to their tech support now. However, I tried it with the plugins directory renamed. The look of the dialog changed (no option to login with WordPress.com) but got the same results.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 9 months ago

    When I look at your site, I get a “if you’re not redirected in three seconds…” so I suspect something messed up with your hosting. If all plugins are disabled, it has to be your hosting. WP itself has no blocking tools.

    Thread Starter blu28

    (@blu28)

    4 years, 9 months ago

    No, that is normal. Try it with a /wp at the end.

    Moderator Steven Stern (sterndata)

    (@sterndata)

    Volunteer Forum Moderator

    4 years, 9 months ago

    Clearly, you still have plugins enabled because I see the jetpack login. The answer is in your server’s logs.

    Thread Starter blu28

    (@blu28)

    4 years, 9 months ago

    Yes, I reenabled plugins after removing them didn’t help.

Viewing 6 replies - 1 through 6 (of 6 total)

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