Thread Starter
Salha
(@salha)
Just to add that also lost all the followers to the blog … Could this have been caused by the same problem or the new update to jetpack?
It seems you’ve recently changed your site settings, and now use a different WordPress address under Settings > General in your dashboard. When doing so, you created a new set of stats for the new address.
Was that intentional? Will you be keeping these settings as they are? If so, let me know and I’ll move your stats and followers to that new address.
Thread Starter
Salha
(@salha)
That’s was not intentional … Totally forgot to get back there. Thanks for letting me know. I have now changed it back to the original site settings. Please go ahead and move the stats and followers back … Pretty please. Thank you
I’ve made some changes to your Jetpack settings. Could you try the following:
1) Go the Jetpack menu in your dashboard
2) Click on “My Jetpack” at the top of the page.
3) Click on “Disconnect Site from WordPress.com” if your site is currently connected to WordPress.com.
4) Confirm the disconnection.
5) Click on the Connect button to connect your site to WordPress.com again.
That should bring your stats and followers back.
Thread Starter
Salha
(@salha)
Have followed the instructions but there is no change …
Could you give it another try now?
Thread Starter
Salha
(@salha)
No change once again Jeremy 🙁
That’s unfortunate. Could you start by disconnecting from WordPress.com, don’t reconnect, and let me know when it’s done?
Thanks!
Thanks! Could you reconnect now?
Thread Starter
Salha
(@salha)
Genius! All back now … Thank you so much Jeremy! Really appreciate. 🙂
