Lost all meta values after plugin update!

  • Resolved rotbieest

    (@rotbieest)


    10 years, 6 months ago

    Dear,

    I am working with Inspiry themes – real homes theme, with which your plugin came. I believe your plugin is used to store meta data concerning real estate property uploads such as floor plans with dimensions and number of bedrooms and bathrooms etc.

    However, after updating yesterday to your latest version, I lost all this metadata and now I cannot seem to save these fields anymore at all!

    Today’s ‘fix’ update also doesn’t help. Site is in test environment but if you want I could give you access.

    Cheers!

    https://ww.wp.xz.cn/plugins/meta-box/

Viewing 8 replies - 1 through 8 (of 8 total)
  • Plugin Contributor Manny Fleurmond

    (@funkatronic)

    10 years, 6 months ago

    Are the fields missing or is the meta missing from the database? Are you using the plugin stand alone or are you including it with your theme?

    Thread Starter rotbieest

    (@rotbieest)

    10 years, 6 months ago

    The fields are still there in the post editor to be filled out, but they don’t save the values anymore, except for one key-value pair.

    Upon checking in the database, I could retrieve one meta key-value pair ‘inspiry_floor_plans’ in which the aforementioned single value is stored, but not the other data.

    I believe the plugin came with the theme.

    Plugin Contributor Manny Fleurmond

    (@funkatronic)

    10 years, 6 months ago

    Can you post the code you are using to create the meta boxes?

    Thread Starter rotbieest

    (@rotbieest)

    10 years, 6 months ago

    I have no clue as it came with the theme.

    I have also contacted the theme author today via the theme’s support forum with a link to this thread, but they didn’t reply yet.

    So guess we’ll have to wait till they see this and hope they can jump in.

    Thank you for your prompt replies!

    Plugin Contributor Manny Fleurmond

    (@funkatronic)

    10 years, 6 months ago

    Ahh, so the theme creates the fields. Weird.

    Muhammad Saqib Sarwar

    (@saqibsarwar)

    10 years, 6 months ago

    Hi,

    I am the theme developer and I have tested this on my side and found that floor plans information is partially missing as I have tried to explain in following screenshot http://jmp.sh/wzj560b

    I have placed the related code at https://gist.github.com/saqibsarwar/eb334c55d672b07dd73e and I am using following extensions in this code

    I have also queried the database and found this http://jmp.sh/WXmMDE7

    I hope Manny Fleurmond will be able to help us in this regard.

    Thanks

    Plugin Author Anh Tran

    (@rilwis)

    10 years, 6 months ago

    Hi rotbieest and Saqib,

    There was a bug with the Group extension which made it incompatible with the version 4.7 of the Meta Box. I updated the Group yesterday with fix for it, so please update the extension in your theme (and also Meta Box to 4.7.2).

    Thanks.

    Muhammad Saqib Sarwar

    (@saqibsarwar)

    10 years, 6 months ago

    Thanks a lot Rilwis,

    I will launch a theme update today to get this issue fully resolved on buyer’s sites.

    Regards

Viewing 8 replies - 1 through 8 (of 8 total)

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