• Resolved baird900

    (@baird900)


    Updated to 4.0.2 and lost complete email list, newsletters, and forms?

    The page I need help with: [log in to see the link]

Viewing 12 replies - 1 through 12 (of 12 total)
  • Hi,

    Please click on “Run the updater” to migrate the data. It will migrate all data from older version.

    Please also refer this article for all changes we have done in ES 4.0

    Thread Starter baird900

    (@baird900)

    Thanks Malay. I clicked on the Run the updater and still missing all subscribers, Newsletters, and Posts

    Hi,

    Can’t you see your all subscribers under Email Subscribers > Audience section?

    Post Notifications & Newsletters are under Email Subscribers > Campaigns section.

    Thread Starter baird900

    (@baird900)

    I have been looking for the subscribers and Newsletters in Audience and Campaigns as you mention. Currently no email lists under Audience but I can now see the Newsletters under Campaigns>Manage Templates. Tried Audience>Manage Lists but still no email lists appearing

    Hi,

    Please contact us. We will take a look into this issue.

    Thread Starter baird900

    (@baird900)

    How to contact you, so you have an email you ccan provide?

    Thread Starter baird900

    (@baird900)

    The email list is now showing, thank you

    Hi,

    Thanks for the confirmation.

    Feel free to contact us if you have any issue. Will be glad to help you.

    Hello,

    Even i also lost email list in my website when i updated this plugin today. Please help me. I have tried to find run updater but failed to do so.

    Thread Starter baird900

    (@baird900)

    Hello sunnyag16

    Log into your WordPress Dashboard, select Emailsubscribers>Audience and scroll down to where your email list was before. Look just above and you will see the Run Updater

    Hi Sunny,

    As suggested by @baird900, issues should be fixed by clicking on “Run the update” button.

    Please contact us if you are still facing the same issue.

Viewing 12 replies - 1 through 12 (of 12 total)

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