Moderator
t-p
(@t-p)
– Are you using a plugin for this feature? Yes? What’s the full name of this plugin? Where did you download it from?
– Or, is this a feature of your active theme? Yes? What’s the full name of this theme? Where did you download it from?
– https://make.ww.wp.xz.cn/support/handbook/forum-welcome/#include-as-much-information-as-possible
I picked up the site from someone else but apparently the theme was originally from Schalkie (???) and modified several times. There is no evidence of a plug-in for it.
Sorry I can’t give any more detail as I am not a techie.
Any advice would be appreciated.
Moderator
t-p
(@t-p)
– Your currently used djf88_wp theme is not in the ww.wp.xz.cn/themes/ directory, so I could not check it.
– If this was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.
– For pro or commercial product support please contact the author directly on their site. They cannot support their customers here. – As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.
Thanks for the response on Friday.
The error appears to come from the code:
<script src=”/wp-content/themes/djf88_wp/js/slides.min.jquery.js” type=”text/javascript”></script>
[Moderated: Giant paste removed. See https://make.ww.wp.xz.cn/support/handbook/forum-welcome/#posting-large-excerpt-of-code%5D
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This reply was modified 8 years ago by
t-p.
Moderator
t-p
(@t-p)
– If this (djf88_wp) was a custom theme, you may have to go back to your developer team and ask them to make the necessary change(s) to the theme.
– For pro or commercial product support please contact the author directly on their site. They cannot support their customers here.
– As the author is aware, commercial products are not supported in these forums. As you are their customer I am sure they will have no problem supporting you there. Also, forum volunteers are not given access to commercial products, so they would not know why your commercial theme or plugin is not working properly.
