Lost images

Resolved TaniaKnowsBest
(@taniaknowsbest)

11 years, 6 months ago

Hey there, I notice ALL of my images on my blog are gone and now I have broken links. Everything was fine until this morning when I noticed it. Can someone please help me? I have absolutely no coding experience but if given specific instructions I may be able to do it myself with hiring someone. I hope I can get this issue fixed. I’m literally sick to my stomach. Your prompt reply is appreciated.

Viewing 8 replies - 1 through 8 (of 8 total)

Andrea Raponi
(@andy89)

11 years, 6 months ago

Hi Tania! Don’t worry, we can fix your problem! Any questions: can you send me other details of the your wordpress installation?: Version, Plugin installed and if be possible, can you post the link your site?
Andy

Thread Starter TaniaKnowsBest
(@taniaknowsbest)

11 years, 6 months ago

Hi Andy, version: WordPress 4.0.1 running Beverly theme.

http://taniaknowsbest.com

Andrea Raponi
(@andy89)

11 years, 6 months ago

Ok i can see your problem!You can try to disable all plugin and see if situation improves. Keep me update 🙂

Thread Starter TaniaKnowsBest
(@taniaknowsbest)

11 years, 6 months ago

Ugh that didn’t work

Andrea Raponi
(@andy89)

11 years, 6 months ago

uhmm i have analyzed an image with the error and result is this : http://www.taniaknowsbest.com/wp-content/themes/Beverly/timthumb.php?src=http://www.taniaknowsbest.com/wp-content/themes/Beverly/images/default.jpg&w=960&h=400&zc=1&q=90

as you can see, the link pointing to the image it is wrong because is repeated twice! You can try to disable all plugin and theme, later, reactivates all!

what are the latest changes you made to the blog?

Senff – a11n
(@senff)

11 years, 6 months ago

I don’t see any issue with your images. Example: http://www.taniaknowsbest.com/shine-blog-hop/

Is the issue fixed already?

Thread Starter TaniaKnowsBest
(@taniaknowsbest)

11 years, 6 months ago

No the issue it’s resolved. I had to open a ticket and so I’m waiting to hear back from someone. Sorry!

Andrea Raponi
(@andy89)

11 years, 6 months ago

I’m happy for you Tania!Can we know what was the problem?

Viewing 8 replies - 1 through 8 (of 8 total)

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Lost images

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