LOST ORDERS | ww.wp.xz.cn

Resolved mtmundarain
(@mtmundarain)

5 years, 10 months ago

Hi
I am working with a new plugin. For this I made a test installation with all the data from my original website, when finishing the configuration I had to export only the new orders (25) from my original site and import them to the test site. So far so good, excellent!
Now that I had all the information and settings done on my test site, I will regenerate all the files from my test site to the original site and SOME instances do not display the information for those commands (25).

The most serious thing is that in the Woocommecer mobile app it gives an error and does not load any order.
PLEASE HELP!
THANKS!!!

The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)

Plugin Author WebToffee
(@webtoffee)

5 years, 9 months ago

Hi @mtmundarain,

Could you please share with us the import log from Woocommerce>status>logs>xml-import. Also please share us the screenshot of the error that is seen in the mobile app when viewing the imported orders

Thread Starter mtmundarain
(@mtmundarain)

5 years, 9 months ago

I have managed to get the app to receive orders.
The theme is still inside WC, as not every instance shows me the imported orders.

https://breadandcheese.cl/wp-content/uploads/2020/08/instagram_1_icomidas.jpg

https://breadandcheese.cl/log-plugin-eraser.txt

Thanks!

Plugin Author WebToffee
(@webtoffee)

5 years, 9 months ago

Hi @mtmundarain,

Could you please share with us the importing CSV file via support. Our support team will follow you up from there.

Viewing 3 replies - 1 through 3 (of 3 total)

The topic ‘LOST ORDERS’ is closed to new replies.

3 replies
2 participants
Last reply from: WebToffee
Last activity: 5 years, 9 months ago
Status: resolved