Lost Password email notification doesn't work

Hi there,

I recently started setting up an online store with the help of Woocommerce and everything was going smoothly, until I tested the ‘Lost Password’ link in the ‘My Account’ page for costumers: once I type in the e-mail/user required, the page shows a message saying a link with new password will be emailed to said email, but it never does… so, yeah, this is very upsetting and I have no idea what is causing the problem.

I already installed the SSL certificate, could this be the reason? If so, how can I solve the issue?

I’d really appreciate all the help/time you guys are willing spare, so thanks in advance!

https://ww.wp.xz.cn/plugins/woocommerce/