Plugin Support
qtwrk
(@qtwrk)
Hi,
Yes.
If you have link to Quic Cloud dashboard , then please check in domain —> setting —> server IP
If you didn’t link to QC dashboard , then please go to crawler setting , set server IP , then re-generate the domain key.
in either of above scenario , it will sync the origin server IP to our node , and will pull directly from origin while bypassing CF.
You may need to whitelist our IPs as well.
Best regards,
Thanks for the quick response!
Where can I whitelist these ips? I use OLS, does it come pre-configured to whitelist these ips?
-
This reply was modified 6 years ago by
victorjvs.
-
This reply was modified 6 years ago by
victorjvs.
Plugin Support
qtwrk
(@qtwrk)
Hi,
From OLS side , you probably doesn’t need to whitelist it if you didn’t set any restriction.
I mean more like server firewall , ufw , firewalld , iptables , CSF …etc
Best regards,
Hi,
I just redid the option “Destroy All Optimization Data” and I still have images in my home that are in JPG and PNG, what could it be?
Images not in Webp
Images not in Webp2
Cheers,
-
This reply was modified 6 years ago by
victorjvs.
-
This reply was modified 6 years ago by
victorjvs. Reason: Add image link
Plugin Support
qtwrk
(@qtwrk)
Hi,
Please check if you have enabled “webp generation” , and also please provide the report number.
Best regards,
Hello!
I already have all the settings active as shown in the print below:
Webp configs
I had already passed the report number above, but here it is: QPIZLFIZ
Thanks,
-
This reply was modified 6 years ago by
victorjvs.
Plugin Support
qtwrk
(@qtwrk)
Hi,
I randomly picked up one images and checked it does have webp replacement present by direct access URL.
Now , could you please go to admin area , left-side bar —> LiteSpeed Cache —> Toolbox —> [6] Debug Settings
in this page:
set Debug Log to Admin IP Only
add your IP into Admin IPs (you will see your IP below.)
set Debug Level to Advanced
save changes.
Now go to [7] Log View, click on admin-bar LiteSpeed Cache —> Purge All
then click button [D] Clear Log , keep this window open, don’t close it nor navigate away from it.
Now ,open a new window, access your home page , like https://your_domain.com/?test (please do remember attach ?test to it)
once page is loaded , go back to Log View window and refresh this page, you should see the debug log is showing up.
Then please copy all the text , paste it into https://paste.ubuntu.com/
then post the link it generated for you.
Best regards,
Hello,
Here’s the link: LS Cache log
I noticed that in some images it says that there is no WEBP…
I have already performed the procedure of destroying all the data of optimized images 2 times and still the same error remains.
Cheers,
Plugin Support
qtwrk
(@qtwrk)
Hi,
It didn’t do replacement due to webp file not exist.
In some cases , webp could be result in larger than origin , in that case , webp will be dropped as there is no reason to replace it.
If you failed to get webp for first time , I would say it might be some kind of error happened , but if you tried multiple times and still not getting webp , then it’s possible that webp is larger than origin.
Best regards,