Hi IcuScc,
Thanks for your message. I will be happy to help.
Please send us a link to your landing page so we can inspect it.
When testing with an enterprise email, make sure the email is not already subscribed/added to Mailchimp.
Thanks and all the best.
Hi IcuScc,
Just to mention, I don’t believe Landing Page Cat has anything to filter out enterprise emails. If something like this is happening, it might be a setting in MailChimp.
Thanks and all the best.
Thread Starter
IcuScc
(@icuscc)
Hi, good evening. Thanks for your answer-
The url is https://www.bodegasgranbazan.com/sorteo-granbazan
Thanks for your help, comments and ideas.
Hi IcuScc,
Thanks for your reply.
No email is working for me when I test it. You can try the steps below to troubleshoot –
If subscriptions do not appear to be working, there are a few small things to try.
1. Try resetting your API key through your provider, and reconnecting your forms.
2. Often, caching or speed optimizing plugins will cause the required files not to run. For this reason, it is a good idea to turn these plugins off temporarily and clear the cache from your server to see if that solves the issue. Most caching plugins have the ability to ignore other plugins more getting cache. You can consult with them on the best solution.
3. Check your settings.
- Make sure emails from your provider can make it to your personal email (IE: the sending email is whitelisted).
- And check that your lists do not have any restrictions in place that could cause subscriptions to be rejected (Ex: Like a mandatory name field, when you are not using name on your optin form).
5. Always use a fresh email that has not already been added to your email list.
If you have any further questions, don’t hesitate to get back to us.
All the best.
Hi IcuScc,
I hope all is well.
I am going to mark this as “resolved” but if you have any additional questions about this, feel free to reply to us.
Kind regards.