Mail button not opening email client | ww.wp.xz.cn

Resolved empek
(@empek)

10 years, 6 months ago

Hey there,

I just installed this plugin and the share intent windows work great, but the Mail button opens a new tab with the “href” value in the url, instead of firing the actual “mailto” and opening a mail client.

So currently, the Mail button doesn’t work as it should.

Please advise.

Best,

Michal

https://ww.wp.xz.cn/plugins/social-share-buttons-by-supsystic/

Viewing 5 replies - 1 through 5 (of 5 total)

Plugin Author supsystic
(@supsysticcom)

10 years, 6 months ago

Hi!
I’m sorry for late response.
I tried to reproduce this issue on our test servers – and have no luck with this.
Most likely you are using Chrome browser. Please try to configure it using this article – https://support.google.com/chrome/answer/1382847?hl=en

mwren
(@mwren)

10 years, 6 months ago

I found this same issue with internet explorer and not Chrome or FireFox, I am using office 2013

Is there a simple way to rectify that does not rely on end users who visit the webpage?

Mal

Plugin Author supsystic
(@supsysticcom)

10 years, 6 months ago

Hi!

Provide URL of the webpage you’re added Social Buttons, I’ll check what’s wrong.
Here’s contact form http://supsystic.com/plugins/social-share-plugin/#contact

Benjamin
(@1ova)

10 years, 5 months ago

Hey there,

I’m having the same issue as well, it just shows html coding in the email (using Safari for my web browser). Any suggestions to fix this would be great.

Best,
Benjamin

Plugin Author supsystic
(@supsysticcom)

10 years, 4 months ago

Hello, @1ova!
I’m sorry for late reply.

Please provide the screenshot of the issue. Also please tell me which operating system you are using.

Viewing 5 replies - 1 through 5 (of 5 total)

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Tags

5 replies
4 participants
Last reply from: supsystic
Last activity: 10 years, 4 months ago
Status: resolved