Hi @joanpfinsgraff,
I hope you are doing good.
Thank you for contacting us regarding the issue you are facing. The error message generally indicates that your web server isn’t able to connect to the SMTP server. There could be a firewall between your web server and the SMTP server or you are using the incorrect SMTP Host or something similar.
Please reach out to your hosting provider regarding the issue. I hope they will assist you.
Let us know if you need further assistance.
Thanks and regards,
Support Team – WPExperts
Thank you. I’ll give it a try.
Although I have used the wizard to set up PostSMTP and test email was delivered properly, I still see “Postman is not configured and is mimicking out-of-the-box WordPress email delivery. ” and notifications from Pinpoint Booking are not being delivered. Depending on which mailer I try, I get a different failure message, but generally,
Notification test email could not be sent.
Mailer error: Could not instantiate mail function.
Could not instantiate mail function.
Hi @joanpfinsgraff,
Hope you are doing well.
The error message indicates an issue related to your hosting environment. Could you please contact hosting support and report this issue? You can also read more information from here.
If you encounter an issue that needs assistance even after it has been resolved by your host, you can open a ticket on our technical support channel along with the diagnostic and connectivity test reports. You can access the diagnostic test report from here and the connectivity test report from here.
Thanks and Regards,
Support Team-WP Experts.
