Mail it button non-functional

Resolved seancho
(@seancho)

10 years, 9 months ago

Hi. Client’s site has been running wp-email trouble-free until recent 2.6.7 update. After the update, the send email form displays, but the ‘mail it’ button doesn’t do anything. Tried de-and-re activating plugin and re-saving permalink. No page caching active, other than Cloudflare cdn. Any idea what’s wrong? Thanks!

https://ww.wp.xz.cn/plugins/wp-email/

Viewing 8 replies - 1 through 8 (of 8 total)

Plugin Author Lester Chan
(@gamerz)

10 years, 9 months ago

What is your site URl with that problem? I am guessing it is related to JS issues.

I can’t reproduce this problem on the default theme https://lesterchan.net/wordpress_dev/2015/04/22/hello-world/email with a fresh install of WP-Email 2.67

Thread Starter seancho
(@seancho)

10 years, 9 months ago

Hi Lester, Thanks for the quick reply. I’ve emailed you a link to the site.

Flashpaper
(@flashpaper)

10 years, 8 months ago

Yep, I’m experiencing the same issue. 🙂 Still, I donated because I know once this thing is working it’s going to be great!

Plugin Author Lester Chan
(@gamerz)

10 years, 8 months ago

@flashpaper for @seancho case, there is a problem with his theme having JS error. You can read this link https://codex.ww.wp.xz.cn/Using_Your_Browser_to_Diagnose_JavaScript_Errors

lknobel
(@lknobel)

10 years, 8 months ago

I’m having the same problem on http://berkeleyside.com. It does appear to be a JS error. Here’s what the console reports for http://www.berkeleyside.com/2015/09/09/teen-charged-in-shooting-at-berkeley-party-on-carleton/email/:

Uncaught SyntaxError: Unexpected token > email-js.js:1
Uncaught ReferenceError: email_form is not defined http://www.berkeleyside.com/:600

I’m not sure what to do now. Any help would be appreciated.

Plugin Author Lester Chan
(@gamerz)

10 years, 8 months ago

@lknobel: try re-dowloading the plugin again https://downloads.wp.xz.cn/plugin/wp-email.2.67.zip and upload it to your server.

lknobel
(@lknobel)

10 years, 8 months ago

That worked. Thanks!

herman van den dungen
(@herman-van-den-dungen)

10 years, 5 months ago

We have installed WP-email and as far as we know has always been working fine. It still works fine, but … not from all computers. It is really computer related. Do you have any idea what could be the problem? Thanks. PS I am NOT a computer or software “nerd”. So if a simple answer is possible, please. Than ks and best regards, Herman

website is: http://www.hifiwinkel-beek.nl/category/occasions-aanbod/ click on “email a friend” and maybe / hopefully you find the problem.

Viewing 8 replies - 1 through 8 (of 8 total)

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