Hi @printbyheart
Sorry to hear you are having this issue.
Email issues are usually related to wp_mail() as Forminator uses the native WordPress email functions.
Could you please try to configure an SMTP plugin and see if it makes any difference?
You can use the WPMU DEV Branda Free plugin for it https://ww.wp.xz.cn/plugins/branda-white-labeling/
https://wpmudev.com/docs/wpmu-dev-plugins/branda/#smtp
Let us know the result you got.
Best Regards
Patrick Freitas
I was having the same issue with not receiving form submissions via email. My forms used to send email, but stopped recently. I tried the Branda plugin and SMTP setup and it’s working again. I host with Siteimprove. It’s possible they made a change recently. Thank you for the great plugins and support!
Hello @printbyheart ,
We haven’t heard from you for several days now, so it looks like you don’t have more questions for us.
Feel free to re-open this ticket if needed.
Kind regards
Kasia
