mail sent twice

  • AngeloLazzari

    (@angelolazzari)


    6 years, 10 months ago

    Hi,
    we use your great plugin in every WP installation we do, thank you very much!

    In this site we are experiencing for the very first time a strange behaviour: some email is sent twice, and if we compare the two transcripts nothing change…only some security code or so on…

    all the mail are sent by contact form …. do you thing the problem is in your smtp plugin or in a bug on the contact form side?

    thank you
    Angelo

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • shinerweb

    (@shinerweb)

    6 years, 10 months ago

    I bet my mortgage on it being the Contact Form because Post SMTP has no ‘logic’ that would cause it to send anything twice.
    Post SMTP simply replaces the WP PHPMail function and then sends whatever it is told to send.

    Check for a BCC in one of your forms, or an additional action if you are using something like Gravity/Ninja/CF7 type form plugin.

    Caveat… the latest versions of Post SMTP does have a fallback method that if the sending of the email by the primary method fails, then a secondary backup solution is used. If for some reason an error is being reported by the first mail provider, but the email is still being sent, there is a chance that the backup email would cause a 2nd email to be sent. But that would have been obvious by the two different senders and the only thing you said you saw different was an ID. The different ID suggests two separate emails.

    Thread Starter AngeloLazzari

    (@angelolazzari)

    6 years, 10 months ago

    AHAHAHAHAHAHAHAHAHAAH!!! ok ok, you have been quiet clear 🙂 I will check CF7 and his plugins…..

    about the caveat: we are using PostSMTP mailer type, I will monitor the situation… thank you very much

Viewing 2 replies - 1 through 2 (of 2 total)

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